Call Centre Agent

Bluespec Holdings | Sandton, Gauteng | ZA

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Bluespec Holdings with the position of Call Centre Agent - Bluespec Holdings which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Call Centre Agent - Bluespec Holdings below matches your qualifications. Good Luck: D

Job Functions: • Answer incoming calls courteously within SLA • Manage all cases professionally and efficiently within the correct time frames • Provide…...

Job Functions:

  • Answer incoming calls courteously within SLA
  • Manage all cases professionally and efficiently within the correct time frames
  • Provide personalised customer service by responding to the needs of the client
  • Ensure that all calls are captured on the relevant system (Dreamtec)
  • Clear knowledge and understanding of our corporate client’s policy wording, systems, protocols and procedures
  • Identify and escalate issues to supervisor
o Call avoidance from other call centre agents
o Fraudulent activities from other call centre agents
o Misconduct
  • Must be able to work shifts and overtime when required
  • Determine eligibility by comparing client information to requirements and product

Key relationships

External – Service Providers and Insurance Companies
Internal – Customer Service, Contact Centre, Finance, Procurement, HR, Dreamtec

Critical experience

Verbal and written communication skills
  • Phone skills
  • Listening skills
  • People skills Customer focus
  • Attention to detail
  • Pressure Tolerance



Minimum education:

Matric - ideal


Information :

  • Company : Bluespec Holdings
  • Position : Call Centre Agent
  • Location : Sandton, Gauteng
  • Country : ZA

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Call Centre Agent job info - Bluespec Holdings Sandton, Gauteng above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Call Centre Agent job info - Bluespec Holdings Sandton, Gauteng in 07-05-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

Next Process

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Post Date : 07-05-2024

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