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Marketing Administrator (ADMED)

Guardrisk | Sandton, Gauteng | ZA

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Guardrisk with the position of Marketing Administrator (ADMED) - Guardrisk which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Marketing Administrator (ADMED) - Guardrisk below matches your qualifications. Good Luck: D

To provide full admin support to new business consultant and scheme manager. Computer literate - basic computer skills knowledge and experience, specifically in…...

Introduction To provide full admin support to new business consultant and scheme manager.

Role Purpose To provide full admin support to new business consultant and scheme manager.

Requirements
  • Matric
  • Computer literate - basic computer skills knowledge and experience, specifically in MS Office
  • FAIS Fit and Proper including RE5
  • At least 1-year client/broker service experience
  • At least 1-year administration experience
  • At least 1 years’ experience in health or short term Insurance products
  • Previous gap cover or medical scheme servicing or administration experience would be advantageous

Duties & Responsibilities
  • Receiving of incoming calls during office hours, in a professional and friendly manner
  • To assist the marketing team, brokers and clients with queries, primarily via calls and emails. Where capacity constraints require policy servicing and capturing of applications
  • Telephonic membership, premium and claims query handling through accessing OWLS’ (Guardrisk’s Gap administration system)
  • Managing of difficult and/or colleagues, brokers, business consultants and clients in a courteous, polite and calm manner
  • Where necessary, taking and receiving calls
  • Distributing of messages to relevant team members in a timely manner
  • Making outbound calls as-and-when necessary and instructed
  • Ensuring a high level of customer service when liaising with internal staff, brokers, business consultants clients, binder holders and colleagues
  • Where high email volumes necessitate, providing support to new business consultant and scheme manager for overflow inbound emails
  • Efficiently managing of complaints received and ensuring that every complaint is dealt with professionally
  • Assisting with any general and reasonable ad hoc administration requests as necessary across the Admed Division
  • Ensuring that the principles of TCF are delivered across every function performed, with a specific focus on the achievement of TCF Outcome 6 (Customers do not face unreasonable post-sale barriers to change product, switch provider, submit a claim or make a complaint)

Competencies
  • Excellent verbal, written and interpersonal communication skills
  • Ability to professionally manage angry stakeholders, listen to customers’ needs and communicate clearly with customers telephonically and written communication
  • Results and solutions driven with a strong sense of responsibility and ownership
  • Discipline, reliable and good time management skills
  • Strong customer service orientation
  • Strong administration skills – attention to detail and accurate
  • Self-driven with an ability to work independently as well as to function effectively within a team
  • The ability to remain interested and focused when repeating information
  • Resilience and ability to work under pressure

Information :

  • Company : Guardrisk
  • Position : Marketing Administrator (ADMED)
  • Location : Sandton, Gauteng
  • Country : ZA

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Marketing Administrator (ADMED) job info - Guardrisk Sandton, Gauteng above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Marketing Administrator (ADMED) job info - Guardrisk Sandton, Gauteng in 27-05-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

Next Process

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Post Date : 27-05-2024

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