Functions Coordinator

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.

Duties & Responsibilities

• Oversee overall management, planning and control of the functions and banqueting operation - maintaining 5 star standards set by both the company and the client within agreed budgetary limits.
• Manage all client events, quoting on function requirements and function bookings.
• Manage and report functions reservations.
• Sufficient monitoring of operations during service times.
• Assist in control of production costs.
• To liaise or ensure correspondence with clients both verbally and electronically
• Assist the Management team as required.
• Build and maintain customer and client relationships.
• Supervise & maintain quality and service at all times to the highest level.
• Ensure that all control measures are in place for all revenue/cash handling/stock control and invoicing all clients after functions.
• Debtors control and following up on payments.
• Ensure all Fedics policies and procedures are complied with.
• Assist in Special Projects.
• Taking stock of food items when requested to do so.
• Ensuring the smooth management of the banqueting
• Required to work overtime when requested.
• Ensure operations are in accordance to Fedics standard.

Skills and Competencies

• Computer proficiency.
• Strong communication skills verbally and written
• Entrepreneurial Skills.
• Organizing and Planning ability.
• Marketing and promotion skills.
• nterpersonal skills: Leadership & Relationship Building
• Good Communication (written & verbal).
• Customer service orientated.
• Financial acumen.
• Passionate, good attitude, driven, energetic & commitment to service excellence.

Qualifications

• Matric
• Relevant qualification
• Must be computer literate / My- market / MS Office / Condeco knowledge
• 2 - 3 years’ experience in a similar role
• Strong in functions and coordination