Field Technician - Junior

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Herotel with the position of Field Technician - Junior - Herotel which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Field Technician - Junior - Herotel below matches your qualifications. Good Luck: D

Applications are invited for the Field Technician - Junior position to be based in Rustenburg. PURPOSE OF THE ROLE:

The Field Technician Juniors main duty will be to oversee and lead installations/repairs on Wireless or Fibre networks. Focusing on standard home or small basic business installations/repairs/surveys.

Key Performance Areas would include, but are not limited to:

General:

• Follow set SOPs and procedures.
• Work closely with a Team Leader and Scheduler.
• Maintaining project and safety documentation.
• Accurate reporting and updates on work done.
• Ensuring all relevant stock is available for the work that was scheduled.
• Keep equipment well maintained.
• Adhere to all Health and Safety procedures.
• Completing all SHER and OHS required documentation.
• Fibre Troubleshooting: Splicing, testing, dome management,
• Wireless Troubleshooting: Signal testing on CPEs, access points and bandwidth capacity.
• Basic Network Troubleshooting: Ip conflicts, firewall issues and routing issues.
• Installation of VoIP systems.
• Provide excellent customer service.
• Work overtime, weekends, or on emergency call outs as required.
• Working at heights: House roofs, telephone/gum poles or large buildings.
• Working in crawl and small spaces for installation purposes.

Installation:

• Receiving daily job cards for new installations.
• Referencing job cards for correct stock needed for the installation.
• Confirming clients needs are met as indicated on job cards. Able to update Sales or Technical Department to adjust quote.
• Installation of Fibre and Wireless CPEs.
• Cable runs internal and external. Both Network and Fibre cable runs.
• Communicate with Installation Team Leader to confirm RF signal is as required on LOS.
• Communicate with Installation Team Leader to confirm Fibre signal is as required and color allocations are correct.
• Basic access point and network setups.
• Setup and confirm the clients existing equipment is still working and that client verified that everything works as it should.
• Upgrade all equipments firmware, clean up and take photos for quality control.
• Follow quality control with your team leader for confirmation when the installation has been completed.
• Complete installation job card with equipment used, related technical information and photos.
• Inspect site, for possible future problems. Take photos and update accordingly.
• Update Ticket with all relevant work done for job card completion and invoicing.

Callout Repairs:

• Confirm issues with client as described on ticket.
• Troubleshoot fast and sufficiently.
• Able to identify problems leading to Fibre or Wireless not performing optimally and determine solutions.
• Communicate costs implications involved with the repair if any.
• Has knowledge of products and pricing.
• Able to resolve the issue on site or replace the necessary equipment.
• Confirm with client that repair has been completed and that the client tested.
• Ensure that the client is satisfied with the work that has been done.
• Follow quality control with your team leader for confirmation when the repair has been completed.
• Inspect site, for possible future problems. Take photos and update accordingly.
• Update ticket with all relevant work done for job card completion and invoicing.

CPE Recovery: Wireless & Fibre:

• Remove relevant equipment and clean-up.
• Complete recovery job card with equipment removed.

The successful candidate must have the following experience/skills:

• 1 years Fibre Optic splicing experience.
• 1 years RF/Wireless experience.
• Knowledge around network structures, crimping.
• Previous experience in the IT Industry advantageous.
• Basic computer skills
• Customer service experience.
• Basic Networking considered an asset.
• Technical training considered an asset. Electronics, IT, Networking, VoIP, IP cameras etc.
• Experience using FO troubleshooting tools (i.e. OTDR, Mass Fusion Splicing, etc.).
• Drivers license.
• Clean driving record.
• Good analytical and problem-solving skills.
• Effective planning skills.
• Leadership skills.
• Good working knowledge of hand and power tools used in this position.
• Proficient in fibre cable termination with connectors.
• Well versed in fusion splicing machine technique.
• Strong manual dexterity and hand-eye coordination.
• Ability to work neatly and accurately.
• Technically minded.
• Ability to work in a physically demanding environment including, but is not limited to: o carry, raise and climb a ladder, carry, lift and handle heavy equipment (manhole covers, cable reels).
• Self-disciplined, motivated and organised.
• Medically fit & able to work at height.

Education Requirements:

• Grade 12.
• Specialized certifications would be an advantage.

Application Documentation

You will be required to upload copies of your ID, Drivers Licence and Qualifications as part of your application.

PLEASE NOTE:

• Preference will be given to Previously Disadvantaged Individual candidates in line with Herotels Employment Equity Plan.
• Submission of your CV provides Herotel with your express consent for us to process your personal information contained therein, for purposes of processing your application. Please refer to our Privacy Policy on our website for further information on how we process personal information.
• Kindly note that should you not receive feedback from us within 4 weeks of applying, you should consider yourself unsuccessful for the role.

Information :

• Company : Herotel
• Position : Field Technician - Junior
• Location : Rustenburg, North West
• Country : ZA

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Field Technician - Junior job info - Herotel Rustenburg, North West above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Field Technician - Junior job info - Herotel Rustenburg, North West in 2025-02-28 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.