Destination Specialist- Inbound Travel Consultant

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Destination Specialist - Inbound Travel Consultant

Are you passionate about Southern Africa and travel? Our client, a leading destination specialist for Southern Africa, is seeking a skilled and dynamic Destination Specialist - Inbound Travel Consultant to join their team. This is a fantastic opportunity for someone with a passion for travel, an eye for detail, and a proven track record in sales and operations within the tourism industry.

Job Purpose

The main responsibility of this role is to successfully quote and design profitable, tailor-made tour products for existing and new clients. The ideal candidate will be proactive in building relationships, securing new business, and creating exceptional itineraries for FIT, Group, and MICE travelers.

Key Responsibilities

• Secure business and cost products effectively to ensure profitability
• Maintain and build strong relationships with agents and suppliers
• Develop a strategic approach to increase business opportunities through existing and new agents
• Stay ahead of the market trends and ensure margin control
• Collaborate with the team to meet and exceed sales targets
• Design creative and successful itineraries and proposals for ADHOC groups, Tour Series, and FIT requests
• Capture and confirm bookings using Tourplan
• Negotiate with suppliers to secure better rates, cancellation policies, and FOCs
• Source new suppliers with competitive pricing and excellent service
• Follow up on sent quotes and ensure successful bookings
• Handle group tours, tour series, and FIT bookings
• Prepare welcome pack documents, co-pilots, and guide documentation
• Manage the 24-hour emergency phone line for immediate support
• Work closely with tour guides before and during travel
• Instruct debtors to raise invoices and assist with invoice queries
• Reconcile supplier invoices for accurate processing
• Work with the debtors clerk to resolve collection and invoicing issues
• Reconcile tour guide expense sheets and check guide salary invoices after tour completion

Additional Responsibilities

• Participate in supplier training sessions and workshops
• Strive to reduce transaction turnaround times
• Ensure excellent communication and customer care at all stages
• Keep up to date with changes in suppliers, products, and industry events
• Travel on educational trips and familiarization tours

Required Skills and Experience

• Proven experience in inbound travel consultancy or related field
• Strong sales and negotiation skills
• Excellent communication and relationship-building skills
• Ability to design creative itineraries and respond to client needs efficiently
• Proficiency in Tourplan (or similar systems) is an advantage
• Strong financial acumen for managing supplier invoices and reconciliation
• A passion for travel, particularly Southern Africa

Why Join Us?

This is a unique opportunity to join a leading destination specialist and play an essential role in curating unforgettable travel experiences in Southern Africa. If youre a motivated, detail-oriented individual with a love for travel, this could be the perfect next step in your career.

Apply today and become part of a dynamic team shaping the future of inbound travel!

Information :

• Company : abc
• Position : Destination Specialist- Inbound Travel Consultant
• Location : Cape Town, Western Cape
• Country : ZA

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Destination Specialist- Inbound Travel Consultant job info - abc Cape Town, Western Cape above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Destination Specialist- Inbound Travel Consultant job info - abc Cape Town, Western Cape in 2025-03-06 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.