Customer Service Consultant

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Hartmann with the position of Customer Service Consultant - Hartmann which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Customer Service Consultant - Hartmann below matches your qualifications. Good Luck: D

Join our team as

Customer Service Consultant

ZAF-Johannesburg

As a Customer Services Consultant you will be responsible for providing excellent customer service to HARTMANN South Africas customers through being knowledgeable of products and procedures, friendly and efficient to supporting HARTMANN South Africa to be best in class.

Responsibilities:

• The primary activity for a customer service consultant is to process orders accurately and efficiently.
• Resolves product or service problems by clarifying the customers complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• When required escalate queries and complaints to the correct department manager.
• General administrative duties including filing of completed orders and credit notes.
• Preparing correspondence and quotes and providing product knowledge on company products to clients.
• Assuring that back orders are released when stock is booked in and back-order reports completed weekly and sent to stock controller.
• Keeping the out-of-stock notice board up to date.
• Assuring that all returns are actioned accordingly, and that the customer credit gets completed.
• Sorting of post and internal print work.
• Booking out of sample requests and making sure the correct clients receive the samples.
• Building and maintaining a professional relationship with Hartmann customers.
• Maintain customer records by updating account information.

Qualifications:

• Grade 12 (Matric)
• Excellent knowledge of SAP is essential and MS Office
• Proficiency in English and Afrikaans
• Ability to multitask and prioritise daily workload
• Exemplary planning and time management skills
• High level verbal and written communications skills

Shape a career thats focused on healthcare customers, fit for the future and grounded in a culture of trust and openness. Apply now via our online platform.

Your personal contact:

Tshego Moagi

Information :

• Company : Hartmann
• Position : Customer Service Consultant
• Location : Johannesburg, Gauteng
• Country : ZA

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Service Consultant job info - Hartmann Johannesburg, Gauteng above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Service Consultant job info - Hartmann Johannesburg, Gauteng in 2025-03-15 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.