Sector Solutions Manager

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the FirstRand with the position of Sector Solutions Manager - FirstRand which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Sector Solutions Manager - FirstRand below matches your qualifications. Good Luck: D

Job Description Hello Future Sector Solutions Manager, RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact. United by our proud heritage, strong ethics and philosophy of Traditional values. Innovative ideas, its the magic of our people and culture that sets us apart. Now, is the time to imagine your next move with South Africas number one employer in Financial Services for 2023, where you can embrace the power of collective thinking to unlock unique opportunities for our clients and society. Are You Someone Who Can:

• Assist the team with analysing client data to enable identification of new business opportunities or expand existing business
• Provide information and system support to Sector Heads and deal teams, including analysis to manage the business and/or client ecosystem optimally.
• Constantly look to identify efficiency improvements by reviewing and adapting the quality of client servicing support processes and sharing such with the relevant specialist area.
• Challenge the status quo to drive continuous improvement
• Align and propose adaptions needed to business processes to deliver best practice customer experiences through consultation and collaboration with business, product, and operational stakeholders.
• Ensure service standards are adhered to and that clients are retained through daily and ongoing communications. Communicate key themes to relevant stakeholders.
• Ensure implementation of relevant policies, governance, and practice standards across the business
• Maintain knowledge on relevant legislative amendments, industry best practices and internal compliance procedures and requirements
• Drive client and business satisfaction through effective first call resolution with the relevant specialist areas and evaluate client feedback using the information to make the necessary changes to ensure a world class support service is provided.
• Take responsibility for daily client service management and support the Client Group value proposition while ensuring client satisfaction and retention by exceeding service level requirements.
• Ensure to follow through relevant tasks by monitoring and verifying the process flow till completion.
• Ensure that relevant client information is shared to assist with more effective resolution of client requirements
• Provide oversight during both client onboarding and enablement, in co-ordination with relevant business stakeholders, to meet and exceed the client experience.
• Collaborate and build effective networks across the organisation to address the client needs and support in all escalated admin-related issues.
• Manage relationships with clients, service providers and internal stakeholders.
• Collaborate with business partners by sharing expert knowledge and information obtained from client engagements.
• Develop and maintain collaborative relationships with internal and external stakeholders
• Promote teamwork and inclusivity amongst team members and demonstrates behaviour that respect diversity
• Partner and collaborate with team members to achieve team success
• Make decisions in consultation with relevant stakeholders and recommend tailored solutions to specific problems.

You Will Be An Ideal Candidate If You:

• Minimum: Bachelors degree in Commerce or Finance or Economics
• Preferred: Post-graduate Diploma or an Honours degree in Commerce or Finance or Economics
• 5 to 8 years experience in financial services or client service industry within a sales or relevant business support role
• 3 to 5 years experience in a similar environment, of which 2 years ideally working at a similar level in financial services, corporate banking, global markets or private banking

You Will Have Access To:

• Opportunities to network and collaborate
• Challenging Working
• Opportunities to innovate

We Can Be a Match If You Are

• Curious & courageous - youre driven by always wanting to know more and learn more and youre brave enough to
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it

Are you interested to take the step? We look forward to engaging with you further. Apply now! #Post #RMB #LI-JB5 Job Details Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 21/03/25 All appointments will be made in line with FirstRand Groups Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Information :

• Company : FirstRand
• Position : Sector Solutions Manager
• Location : Johannesburg, Gauteng
• Country : ZA

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Sector Solutions Manager job info - FirstRand Johannesburg, Gauteng above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Sector Solutions Manager job info - FirstRand Johannesburg, Gauteng in 2025-03-15 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.