Ops Specialist: Automation (BCX Octane - KZN)

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the BCXP with the position of Ops Specialist: Automation (BCX Octane - KZN) - BCXP which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Ops Specialist: Automation (BCX Octane - KZN) - BCXP below matches your qualifications. Good Luck: D

Business unit, Department, Reporting Business Unit Operate Department Octane Position reports to Ops Manager: Regional Service Manager KZN Job grade S6 Core Description The purpose of the job is the onsite installation, maintenance, and service of BCX Customer sites systems for ATG. Ensuring quality on s ite support to all clients service, in accordance with the Project, SLAs, Monitoring and reporting ongoing procedure. Tools to aid in this are reports. Reports on SLA, productivity and standards will be implemented, supplied to senior management. Identifying where improvements can be made and analysing trends. Key Deliverables / Primary Functions Deliver On site support as prescribed by the SLA for all clients. Maintain a 95% SLA as per on site departments goal per month. Maintain 80% productivity for the month. Charter and the contractual SLAs for each service area. Have all documentation completed per call or project and submitted within the time allocation. Complete all information required to close or update a call on simplicity. Provide feedback to clients on status of calls Maintain good relations with all internal departments and assist where required and within the time frame. Maintain good relations with all external business and assist where required and within the time frame. Core Functional Skills & Capabilities Troubleshooting Programming and coding Business Processes Infrastructure Technology Source code Core Behavioural Competencies Adhering to principles and values Analysing Job Match Presenting and Communicating information Working with people Culture Match Minimum Qualifications NQF 6: 3 year Degree/ Diploma/ National Diploma in Information Technology or Computer Science OR NQF 4: Grade 12 Additional Education -Preferred /Advantage Experience 3 years experience in IT support experience, with hands-on experience with automation technologies. OR Grade 12 & 5 years experience in IT support experience, with hands-on experience with automation technologies. Certifications Professional Memberships in Relevant Industry Level of Engagement & Span of Control Span of Control : 0 Level of Engagement : Interact directly with internal & external clients Special Requirements / Employment Condition Ability to work extended /long hours as and when required Ability to cope under pressure Workplace / Physical Requirements Full-time Office Based position. Non-Billable

Information :

• Company : BCXP
• Position : Ops Specialist: Automation (BCX Octane - KZN)
• Location : Durban, KwaZulu-Natal
• Country : ZA

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Ops Specialist: Automation (BCX Octane - KZN) job info - BCXP Durban, KwaZulu-Natal above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Ops Specialist: Automation (BCX Octane - KZN) job info - BCXP Durban, KwaZulu-Natal in 2025-03-24 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.