Application Support Specialist

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JOBNUMBER iOCO03613 CONTRACT TYPE Contract CONTRACT TYPE: OnSite The Role

Our client is looking for an Application Support Specialist, who will be responsible for the execution of Information Technology (IT) application support function for the NAXT 365 ERP system based on Microsoft Dynamics365.

This role focuses on ensuring seamless support for finance, inventory, warehouse management, procurement, and logistics.

Skills and Experience

What youll do:

  • Provide direct support and engage business users/ stakeholders regarding the logged support cases, system awareness, and knowledge building.
  • Gather and document business requirements from clients.
  • Configure and customize Dynamics 365 (modules: finance, inventory, warehouse management, procurement and logistics) to meet business needs.
  • Identify opportunities for system enhancements and process improvements
  • Assist in project management tasks related to ERP implementation.
  • Perform and automate system monitoring procedures from an application perspective
  • Support the other company rollouts based on support experiences gathered
  • Develop and maintain system documentation and user guides based on support queries
  • Perform system Unit testing, validation and deployment of new releases
  • Work with Parts, Finance and Procurement business functions to optimize processes.

Your expertise:

  • 8 - 10 years IT ERP Functional Support experience in a similar environment and at least 3 years as a senior specialist.
  • Strong understanding of financial principles and processes.
  • Proven experience as a Microsoft Dynamics 365 FO Functional Consultant.
  • Experience in influencing senior-level management and key stakeholders.
  • In depth knowledge and understanding of ERP systems
  • Thorough understanding of ITIL to assist with driving excellence in application support

Qualifications required:

  • Bachelors degree in information technology (IT) / Information Systems, Finance, Accounting, Logistics or related field
  • ITIL certification
  • Dynamics 365 Finance Functional Consultant Associate
  • Dynamics 365 Supply Chain Management Functional Consultant Expert
Other

Attributes:

  • Teamwork
  • Work well under pressure
  • Results driven
  • Influencing and Negotiation
  • Communication - Including Presentation
  • Building Relations
  • Customer Responsiveness
  • Drive, Energy and initiative
  • Practical Execution
  • Management (Planning, organizing and monitoring)
  • Problem Solving
  • Analytical Thinking

Other information applicable to the opportunity:

  • Contract Position: 12 Months
  • Location: Johannesburg

Information :

  • Company : iOCO
  • Position : Application Support Specialist
  • Location : Johannesburg, Gauteng
  • Country : ZA

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Application Support Specialist job info - iOCO Johannesburg, Gauteng above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Application Support Specialist job info - iOCO Johannesburg, Gauteng in 2025-03-28 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.


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Post Date : 2025-03-28 | Expired Date : 2025-04-27