Key Accounts Coordinator (Pharmacy)

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Clicks Group Limited with the position of Key Accounts Coordinator (Pharmacy) - Clicks Group Limited which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Key Accounts Coordinator (Pharmacy) - Clicks Group Limited below matches your qualifications. Good Luck: D

Listing reference: 019695 Listing status: Online Apply by: 8 April 2025

Position summary

Industry: FMCG & Supply Management Job category: Other: FMCG, Retail, Wholesale and Supply Chain Location: Cape Town Contract: Permanent Remuneration: Market Related EE position: Yes

About our company

Clicks Group

Introduction

We are seeking to appoint a Key Accounts Coordinator (Pharmacy) - Western Cape. The candidate will report into the Regional Key Accounts Manager and the role will be based in our United Pharmaceutical Distributors (Montague Gardens) Distribution Centre.

Job description

Job Purpose: To provide support to the national and regional key account managers, by coordinating and organizing all critical functions linked to the service level agreements within the Clicks / Hospital / Link channel, in line with the UPD strategic and Group objectives Key Performance Areas:

• To efficiently offer support to the Regional Key Account team, communication and correspondence with key stakeholders, as well as the efficient delivery of any other relevant tasks as and when required, in order to provide the necessary support to the Key Accounts Manager in a professional manner
• To assist in managing inventory levels by compiling daily stock reports
• To manage, resolve and provide feedback on day-to-day customer and client care queries on time using identified business tools / email (collection, delivery and non-delivery issues).
• To liaise, co-ordinate and follow up on special customer deliveries.
• To generate, compile and distribute reports and stats when required.
• To liaise with customers on orders, as well as create and circulate to the relevant departments.
• To proactively identify areas within UPD where process efficiencies can be improved and provide solutions to consistently reduce costs.
• To manage day to day adhoc requests from customers (including invoices, PODs)
• Compile KPI reports in conjunction with Regional KAM.

Skills:

• Communication skills (verbal and written)
• Presentation skills
• Relating and networking skills
• Analytical skills
• Planning and organising (prioritisation skills)
• Problem solving skills
• Customer service management MS office
• Advanced Excel and analytical skill

Knowledge:

• Knowledge of service excellence and customer principles
• Knowledge and understanding of the industry (pharmaceutical / healthcare desirable)
• Knowledge of SAP IT systems

Personal Competencies:

• Report writing
• Delivering results and meeting customer expectations
• Following instructions and procedures
• Analysing
• Presenting and communicating information
• Adhering to principles and values
• Planning and Organising
• Ability to work under pressure and respond to requests timeously

Minimum requirements

Minimum Education & Qualification:

• Matric
• Post matric certificate/qualification in administration/customer care (desirable)
• Nursing experience would be advantageous (hospital key accounts coordinator)

Minimum Job Related Experience:

• 2 - 3 years experience in areas of customer care preferably with some experience in pharmaceutical/retail/healthcare.

N.B: We endeavor to provide feedback to all candidates whenever possible, however, if you dont hear from us within 14 days from the closing date, please consider your application unsuccessful.

Information :

• Company : Clicks Group Limited
• Position : Key Accounts Coordinator (Pharmacy)
• Location : Cape Town, Western Cape
• Country : ZA

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Key Accounts Coordinator (Pharmacy) job info - Clicks Group Limited Cape Town, Western Cape above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Key Accounts Coordinator (Pharmacy) job info - Clicks Group Limited Cape Town, Western Cape in 2025-04-07 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.