Team Leader: FS Credit

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the The Foschini Group with the position of Team Leader: FS Credit - The Foschini Group which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Team Leader: FS Credit - The Foschini Group below matches your qualifications. Good Luck: D

• Schedule Attendance - To ensure that individual and team attendance is in line with the schedule provided.
• Schedule Adherence -To ensure that individual and team adhere to WFM schedule in line with operational requirements.
• Productivity - To ensure that the team and departmental targets are met contributing to the overall achievement of departmental targets.
• To maximize people productivity through following the correct departmental and people management processes . (E.g. IR, Performance Management, Recruitment, coaching etc.)
• To make sure that the team maintains all-round professional customer experience in order to achieve the desired outcome in line with departmental standards.
• To build and maintain relationships with relevant stakeholders (Internal and external).
• To drive team compliance to legislation, policies and procedures, aligned to the departmental standards.

• Matric - Essential
• Contact Centre Certificate or equivalent - Desirable
• 6 months Supervisory Experience (Contact Centre experience)
• 1-2 years Management Experience
• Retail experience
• Computer Literacy (Microsoft office)
• Relevant system knowledge (Vision. Odyssey. Alpha etc)
• Relevant legislation (NCA, POPI, CPA, DCA etc)
IR knowledge

• Microsoft office
• Telephone skills
• Communication skills (written and verbal)
• Stress Management skills
• People Management skills
• Analytical thinking skills
• Decision making skills
• Presentation skills
• Reporting skills
• Planning and organizing
• Staff scheduling inputs
Numerical skills

• Decision Quality - consistently makes timely, well-rounded and informed decisions
• Financial Acumen - understands and applies financial concepts and principles to make informed financial decisions
• Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
• Collaborates - effectively works with others to achieve shared goals
• Instills trust - inspires trust and gains the confidence of others by displaying honesty and integrity
Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

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Information :

• Company : The Foschini Group
• Position : Team Leader: FS Credit
• Location : Western Cape
• Country : ZA

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Team Leader: FS Credit job info - The Foschini Group Western Cape above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Team Leader: FS Credit job info - The Foschini Group Western Cape in 2025-04-14 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.