Patient Administrator - Reception - East Rand, Gauteng

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Stethoscope SA with the position of Patient Administrator - Reception - East Rand, Gauteng - Stethoscope SA which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Patient Administrator - Reception - East Rand, Gauteng - Stethoscope SA below matches your qualifications. Good Luck: D

The Patient Administrator will improve operational efficiency, optimise financial performance, and enhance patient experiences. The administrator will be responsible for all aspects of patient administration-admission, medical aid communication, authorisation, billing and general administrative tasks.

The team member will have an obligation to clearly communicate with patients, assist the hospital in identifying financial and reputational risk at the frontline (Admissions) and ensure quality admissions by safeguarding correct, accurate, complete and relevant patient data; ensure data integrity for use throughout the admission to receipt value chain and improve patient experience. The team member will further be responsible for admissions and pre-admissions of patients, handling payments of private patients; co-payments, admit and discharge patients in a professional, friendly and efficient manner, whilst creating and maintain goodwill with all Doctors and their Reception team.

The Patient Administrator will have a strong focus in the billing and stock control departments, ultimately being responsible for billing, revenue transactions, revenue processes and applying policies within the billing team. The tasks will be both financial and non-financial within the finance and billing team. The team member will be required to work with integrated systems and software across functions.

• Compiling, quality checking and processing of daily billing.
• Find resolutions to billing queries pro-actively
• Liaise with all department to ensure accurate and complete billing
• Perform month end processing
• Assist private patients by preparing the Pre-payment estimate according to hospital guideline using the approved documentation.
• Collect payments according to protocols and prepare financial registers daily, accountable for receipting functions as per policy.
• Patient administration
• Maintain a well-run, professional and patient focussed admission environment.
• Assist patients to accurately complete appropriate forms and documents for the required information.
• Performing general administration duties involved in the pre-admission of patients.
• Assist in resolving patient complaints according to Best Practices and monitor patient satisfaction in an effort to drive action plans for improvement.
• Identify and rectify non-compliance with business policies and procedures.
• Provide efficient and professional telephone services

Requirements

• Grade 12 or equivalent NQF level 4 qualification.
• A National Diploma or Relevant NQF 6 qualification in Administration will be advantageous
• A minimum of 2-4 years Hospital Healthcare industry experience.
• A minimum of 2-4 years experience in the admissions processes in a private hospital environment.
• Billing background
• Basic working knowledge of ICD and CPT coding
• Knowledge of Medical Aid rules, limits and process
• Proven track record and dedication to quality and superior customer service
• Understanding the Trimed system and Trimed management reports.Sound knowledge of NHN & ADV Billing and Tariff guidelines.
• Knowledge of Alternative Re-imbursement tariffs
• Strong systems knowledge and proficiency in business processes, compliance and governance.
• Relevant computer proficiency (Microsoft Office).
• Good command of English, written and oral. Additional language skills would be advantageous
• Ability to work well under pressure and to maintain effectiveness during changing conditions
• Excellent planning, organising and control
• Must be customer care oriented
• Must be able to use initiative to overcome day to day operational roadblocks e.g. systems down.
• Attention to detail and accuracy
• High level of professionalism
• Deadline driven.
• Professional flexibility in working hours while supporting daily business hours
• Based in the East Rand in Gauteng
• Own transport
• Proficient in both English and Afrikaans
• Experience on GoodX will be advantageous

Information :

• Company : Stethoscope SA
• Position : Patient Administrator - Reception - East Rand, Gauteng
• Location : Somerset West, Western Cape
• Country : ZA

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Patient Administrator - Reception - East Rand, Gauteng job info - Stethoscope SA Somerset West, Western Cape above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Patient Administrator - Reception - East Rand, Gauteng job info - Stethoscope SA Somerset West, Western Cape in 2025-04-16 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.