IT Infrastructure Specialist - Cape Town

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Description For more than 20 years, Globeleq has been a long-term investor, developer, owner and operator of diversified power projects in Africa, where the company is one of the largest Independent Power Producers., With nearly 1500MW of generation capacity in operation across 16 power plants in 7 countries, 488MW of new power projects in construction and >2,000MW in development, Globeleq is one of the largest independent power producers solely focused in Africa. Globeleq is 70% owned by British International Investment and 30% by Norfund, the development finance institutions of the UK and Norway, and has a proven track record for supporting the ongoing development of the African power sector. Globeleqs various generation technologies include gas, wind, solar PV, battery energy storage (BESS), and geothermal. The company is also actively pursuing new opportunities which are emerging from the energy transition, including desalination projects powered by renewables, as well as green hydrogen and ammonia projects. Globeleq is hiring an IT Specialist who will take the lead in developing and maintaining the corporate infrastructure supporting the GSAMS team that maintains and manages the power plants throughout South Africa and Africa. The role will be responsible for key server and software infrastructure, as well as escalated desktop support. The role supports remote sites throughout South Africa, so it would require occasional travel to these sites. The role would also include occasional international travel to Globeleq power plants in Africa. The position is located at our Cape Town corporate office. Key Responsibilities Manage business-critical infrastructure, like server and backup infrastructure, active directory, Microsoft 365, SharePoint, etc.

• Design and installation of new systems whenever existing infrastructure needs to be updated or for new site implementations
• Continuous maintenance of existing infrastructure to maintain high availability and security best practices
• Develop and support the teams ticket managing, desktop or server monitoring and other infrastructure monitoring systems
• Perform routine monitoring and maintenance such as backups or configuration management in line with management of change best practices

Develop policies that maintain the integrity of the infrastructure and support cyber-security initiatives.

• Together with the IT Manager, develop and implement backup policies or strategies for servers, desktops, and other critical equipment
• Ensure that critical and security patches are routinely applied to infrastructure and user computers
• Ensure IT policies and procedures are enforced and escalate any significant and persistent breaches to the relevant parties
• Participate in the development, review and documentation of training documentation, systems manuals, and procedures
• Maintain the IT asset inventory, including asset tagging and input into the asset register

Complete capital projects and other focused or continuous improvement projects related to the infrastructure.

• Identify, motivate, and implement capital projects supporting business objectives or as part of routine maintenance
• Support and implement corporate infrastructure projects that are run at Globeleq group level for GSAMS
• Complete any other continuous or focused improvement projects that drive the operational efficiency of the IT Team

Provide general escalated support and administration support within the team.

• Provide escalated support on desktops, video conferencing units, telephony, etc., within the team
• Provide infrastructure support for the power plants Supervisory Control and Data Acquisition (SCADA) systems
• Provide support to the Networking team to support the business networking infrastructure projects
• Support and provide inputs into the annual budgets for the IT team
• Complete administration activities such as raising purchase orders or managing software renewals and drafting procedures or other documentation
• Provide IT support in conjunction with third-party suppliers or internal teams
• Engage with Group IT on implementing technology to support and improve the organisations business activities
• Any other tasks delegated by the line manager in line with the role

Skills, Knowledge and Expertise Skills and Competencies:

• Excellent customer relationship management skills
• Excellent written and oral communication skills
• Well-organised and able to manage time well
• Strong problem-solving and analytical skills
• Good team player; able to balance team and individual responsibilities
• Willing to develop skills further, specifically in developing skills in IT infrastructure and software
• Good knowledge of Windows server infrastructure. This includes technologies such as Active Directory, DNS, ADUC, Group Policy, DHCP, ADDS, Azure AD Connect, ADFS, Reverse Proxy
• Good network skills, including VLANs, QoS TCP/IP, SIP, RTP, etc.

Experience, Knowledge and Qualifications: The following are required for the role:

• Minimum 4 years relevant work experience
• Must currently have an MSCE (Core Infrastructure) certification or have been actively working in the related area for 3 years or more
• Must have a minimum of 2 years experience in virtualisation technologies, for example, Hyper-V or VMWare. A VMWare (VCP) certification is an advantage
• Must have knowledge and supporting expertise in Microsoft Windows 7/10/11, Windows Server 2008/2012/2016/2019/2022 technologies; 4 years Desktop OS or more and 3 years for Server OS or more. Any Unix/Linux OS experience would be an advantage
• Must have a minimum of 2 years hands-on experience in MS Cloud-based technologies, such as Microsoft 365, ADFS, Teams, Azure, etc.
• Must have a minimum of 2 years hands-on experience supporting VEEAM backup software
• Experience with the setup and management of Network Attached Storage (NAS) or Storage Attached Networking (SAN). Dell and QNAP would be advantageous
• Must have a minimum of 2 years experience supporting Microsoft SharePoint

The following is advantageous for the role: A good understanding of LAN/WAN technologies (CCNA or JNCIA certification or equivalent) About Globeleq We develop, own and operate power plants utilising various technologies across the African continent. With many years of international industry experience, the support of committed shareholders, and long-standing project, technology, finance and government partnerships, we have the financial strength, management and operational expertise to power Africa to realise its potential.

Information :

• Company : Globeleq
• Position : IT Infrastructure Specialist - Cape Town
• Location : South Africa
• Country : ZA

How to Submit an Application:

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