Change Specialist

Key areas of responsibility: Buildrelationships with project owner and business owners, stakeholders, and project team members to gain an understanding of the project goals and objectives. Gain a clear understanding of the current state and future state impacting the change required of impacted end-users, in regards to systems, tools, processes and people. In conjunction with the initiate owner and business analyst, document the impacted end-users analysis, design a stakeholder matrix, and perform a gap analysis which will inform the complexity of the change and degree of change support required. Develop, design and implement relevant training plans and material, and communication plans and content to support the changes. Support and manage all approved business training digital solutions and learner management platforms. Support communication efforts: Plan and coordinate all kick-off and onboarding sessions. Assist business owners with the consolidation of onboarding presentations. Manage and support all project operational communication to ensure all project team members are kept abreast and updated of the progress of the project. Support training efforts. People adoption metrics: Agree on clear success metrics, milestone goals, and timing with the project or business owner to ensure the initiative stays on track and adoption metrics are met post-launch. Create a strategy and metrics to track adoption speed and proficiency and identify areas needing more change support. Report any people issues, risks, or obstacles and collaborate with the project owner and manager to develop action. Qualification aligned to Organisational Change, Organisational Development, Psychology, Training and Development or Human Resources. NQF level 7 is essential. 5 - 7 yearsexperience leading people change across large scale transformation projects in a large organisation. Previous healthcare experience or working within a large organisation that manages complex change. Change Management accreditation with Prosci or a similar accredited institution is preferable. Computer proficiency at an advanced level. Between 5 - 7 Years

Information :

• Company : Mediro ICT
• Position : Change Specialist
• Location : Johannesburg, Gauteng
• Country : ZA