Claims Assistant

Afgri | Centurion, Gauteng | ZA
To ensure that all administrative functions relating to claims are processed in a timeous and correct manner

REQUIREMENTS

  • Grade 12
  • FAIS accreditation (Level RE 5)
  • Financial Sector Conduct Authority (FSCA) recognised qualification
  • 5 years in the short-term insurance industry
  • Excellent English and Afrikaans communication skills

KEY PERFORMANCE AREAS

  • Obtain claim forms and relevant documentation and information from clients.
  • Registering new claims within 24 hours.
  • Daily processing, tracking, recording and ensuring timely settlement of claims.
  • Daily capturing, updating and storing of claims on the Cardinal administration system.
  • Daily feedback to client(s) and relationship managers or relationship manager assistants on claims progress.
  • Assist with Underwriting functions when requested.
  • Operate within the Financial Sector Conduct Authority (FSCA) and FAIS regulations.
  • Report all customer complaints to Head Office daily.

TECHNICAL COMPETENCIES

  • Cardinal broker system
  • Negotiation Skills
  • Computer literacy: Microsoft (MS Office)
  • Dependable and able to perform under pressure
  • Excellent verbal and written communications skills
  • Attention to detail
  • Good problem-solving skills
  • Ability to work independently

BEHAVIOURAL COMPETENCIOES

  • Zero tolerance for errors
  • Communication skills
  • Result driven

Closing date: 11 March 2025

Please note that correspondence will be limited to shortlisted candidates only. Applicants who have not heard from us within 30 days of the closing date may assume that their applications have been unsuccessful and are hereby thanked for their interest. The filling of these positions will be aligned to AFGRIs Employment Equity Policy

Applicants are informed that in order to consider any application for employment, we will have to process your personal information.

A law, known as the Protection of Personal Information Act, 4 of 2013 (POPIA) provides that when one processes anothers personal information, such collection, retention, dissemination and use of that persons personal information must be done in a lawful and transparent manner.

In order to give effect to this right, we are under a duty to provide you with a number of details pertaining to the processing of your personal information. These details are housed under the HR Processing Notice, which can be accessed and viewed on the AFGRI Group website, https://www.agh.co.za/which HR Processing Notice we request you kindly download and read.


Information :

  • Company : Afgri
  • Position : Claims Assistant
  • Location : Centurion, Gauteng
  • Country : ZA
Next Process

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Post Date : 2025-03-06 | Expired Date : 2025-04-05

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