Claims Consultant

The Claims Consultant is responsible for coordinating and overseeing, managing and negotiating the settlement of the claim. The consultant is accountable for finalising the claim end-to-end and must have knowledge of Commercial and Personal lines products and be able to process motor as well as non-motor claims

Responsibilities:

· Register claims and appoint assessors

· Manage claims in terms of claims SLA

· Make decision regarding merit - indemnify or not

· Negotiate settlement

· Manage the salvage process (motor & non-motor salvage)

· Detection of fraud and management of fraudulent indicators

· Keep the operational system updated

· Provide thorough and timeous feedback to the relevant parties

· Complaints resolution

Skill sets required:

· Matric

· NQF Level 4 - Full qualification (short-term insurance) as set by regulation

· Regulatory Examination Level 5 successfully completed

· Minimum 3 years claims handling experience (both commercial and personal lines)

· DOFA confirmation from FSCA

· Good verbal and written communication skills

· Negotiation skills

· Client service driven

· Results & detailed orientated

· Interpersonal skills

· Team player

· Good time management skills (planning and organising)

Job Type: Full-time

Work Location: In person

Information :

• Company : PSG Insure
• Position : Claims Consultant
• Location : Centurion, Gauteng
• Country : ZA