Claims Consultant

PSG Konsult | Hermanus, Western Cape | ZA

The Claims Consultant will be responsible to provide administrative assistance and support for all commercial and personal lines claims.

Responsibilities:

  • Liaising with Clients with regards to Claim requirements
  • Checking of Cover vs Claim and checking Merits accordingly
  • Register and Manage Claims on Broker Admin platforms and Direct
  • Continual feedback to clients via Telephone, Emails and WhatsApps as per client preference and work with a sense of urgency to always expedite closure
  • Building of strong relations with colleagues and ensuring adherence to all processes
  • Quotations on new policies
  • Advising on amendments to existing policies
  • Record keeping on the CRM system

Minimum Requirements:

  • Grade 12 Certificate
  • NQF Level Short-term insurance (150 Credits)
  • RE 5 Examination (Representatives)
  • DOFA confirmation from FSCA
  • 5+ years claims experience dealing with both personal and commercial claims
  • Computer Literate (MS Outlook, Excel, Word)
  • Knowledge of the Tial system will be an advantage

Skillset Required:

  • Good people and communication skills.
  • Results and detail orientated.
  • High stress tolerance and resilience.
  • Passion for adding value to clients through superior service levels
  • Willing to work overtime when required
  • Strong Product knowledge

How to apply:

Candidates interested must apply on Indeed no later than 15 April 2025.

By submitting your application, you are giving PSG Financial Services implicit consent to the storage and processing of your personal information. If you are not contacted within 2 weeks of your application, please accept that your application was unsuccessful.

Job Type: Full-time

Experience:

  • commercial and personal lines claims: 5 years (Required)

License/Certification:

  • NQF 4 Certificate in Short-term insurance (150 FAIS Credits) (Required)
  • RE 5 Certificate (Required)

Location:

  • Hermanus, Western Cape 7201 (Preferred)

Work Location: In person


Information :

  • Company : PSG Konsult
  • Position : Claims Consultant
  • Location : Hermanus, Western Cape
  • Country : ZA
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Post Date : 2025-04-02 | Expired Date : 2025-05-02

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