Communication Administration Specialist (24 months)

Who are we? Glacier by Sanlam brings together leading experts and respected financial services companies to meet clients investment needs. We deliver focused investment services through specialist teams, partner with acclaimed financial intermediaries and pride ourselves on our superior products and solutions and high quality service. We offer a comprehensive range of investment solutions, designed to assist in the creation and preservation of wealth. Our offering encompasses local investments, including fixed term investments and investments with guarantees, international investments, retirement saving solutions, and retirement income solutions. While each solution has its own distinct purpose, they all share the world-class quality and commitment that have come to distinguish Glacier. What will you do? To be responsible for creating and maintaining new business and maintenance forms and updating all compliance, business rules and legislative changes on multiple financial adviser and investor document, including but not limited to forms, product terms and conditions, policy documents, brochures, etc. Key Outcomes The following outcomes will be expected to be achieved by the Communication Administration Specialist: Administrative Document Management

• Manage changes to all financial adviser and investor facing investment documents in line with business, regulatory and legislation requirements
• Update SharePoint with the latest versions of all forms
• Maintain and keep an up-to-date report of changes made and track progress based on timelines
• Form strong relationships with stakeholders (Legal, Compliance, Operations, Product, Adviser support) and manage the process from brief to edits to obtaining sign off on all document changes
• Update the financial adviser and public facing websites with updated investment documentation

Communications Management

• Maintain and update communication templates used for internal and external communication
• Compile and prepare data extracts for communication
• Assist with the maintenance, update and storage of the communication teams Process Guides
• Assist with the preparation and arrange for distribution of business-as-usual communication to internal and external parties when required
• Assist in ad-hoc communication related projects
• Assist with compiling the communication month end report

Qualifications and experience

• Matric
• Relevant industry related diploma or degree
• Minimum 3 years working experience in an administrative document management role
• Financial Services Provider (FSP) knowledge and experience is advantageous

Competencies

• Client focus
• Cultivates innovation
• Collaborates
• Drive results
• Being resilient
• Problem solving
• Communication skills (written & verbal)
• Time management
• Attention to detail
• Analytical thinking

Attributes

• Positive, enthusiastic attitude
• Teamwork
• Ability to thrive under pressure
• Honesty, integrity and respect
• Influencing and gaining commitment
• Can do attitude
• Ability to work independently

What will make you successful in this role? Qualification and Experience Diploma with 3 to 4 years related experience. Knowledge and Skills Reads copy and detect errors Standard code Proof reading Monitor publication quality Personal Attributes Plans and aligns - Contributing independently Optimises work processes - Contributing independently Action orientated - Contributing independently Communicates effectively - Contributing independently Build a successful career with us Were all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters - Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development. Core Competencies Cultivates innovation - Contributing independently Customer focus - Contributing independently Drives results - Contributing independently Collaborates - Contributing independently Being resilient - Contributing independently Turnaround time The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. Our commitment to transformation The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Groups Employment Equity plan and targets will be considered as part of the selection process.

Information :

• Company : Sanlam
• Position : Communication Administration Specialist (24 months)
• Location : Johannesburg, Gauteng
• Country : ZA