Community Manager

Key Responsibilities: • Community Engagement: Respond to customer queries, monitor social media channels, and proactively seek out opportunities for engagement.• Content Scheduling: Plan and schedule social media content across various platforms.• Conversation Monitoring: Track relevant conversations and trends, providing insights to the team.• Customer Support: Provide customer service on incoming social media channels and resolve issues promptly.• Reporting: Track and report on community growth and engagement metrics.

Skills & Experience: • Strong understanding of social media platforms and best practices. Meta Business Suite essential. Hootsuite experience is an advantage. • Excellent written and verbal communication skills. • Ability to build rapport and engage with online communities. • Organised and detail-oriented, with the ability to manage multiple tasks. • A proactive and problem-solving attitude.

Growth Opportunity: This role offers a fantastic opportunity to grow into an Account Manager position, with exposure to client management and strategic social media planning. We encourage growth and offer training to those who show great ability. Job Title: Community

Job Type: Full-time

Pay: R15 000,00 - R22 000,00 per month

Experience:

• Community Management or Social Media: 2 years (Required)

Work Location: In person

Application Deadline: 2025/03/26Expected Start Date: 2025/03/26

Information :

• Company : Io Media Agency
• Position : Community Manager
• Location : Randburg, Gauteng
• Country : ZA