Customer Sales Agent (Sotho speaking)

Who we are: Mama Money is a growth stage fintech startup working to help migrant workers in South Africa send money home. Since 2015 we have been providing reliable remittances, at a socially fair price, to those that need it most. Mama HQ is in beautiful Cape Town, South Africa. We are 131 people strong (and counting) from 19 countries across Africa, Asia, the UK, and Europe. Our culture is built around the well-being of our team members and making a difference in our communities. “Just be lekker!” personifies our approach to work: we trust the wisdom of our talented and diverse team to do what is best for our customers and get the job done responsibly, without pedantic policies. Weve been around since 2015 and have earned a few accolades along the way, made some new friends, and expanded our reach. Weve had some great times and some tough times but we continue to focus on helping people rather than maximising profit. Were looking for an experienced leader who has acquired considerable expertise in compliance, governance, and the financial regulation field, with a strong focus on AML and international money transfer. You will ensure that Mama Money, its affiliates, its customers and its partners are protected from any damage that might result from the failure to comply with regulatory obligations and our own internal procedures regarding Financial Crime while taking into account our risk appetite. You will ensure we keep improving our frameworks and processes. You will report to the co-founder. As our Sales Agent you will be responsible for:

• • Market insights and product development: Providing insights on market influences, competitor developments, and products, customer behavior etc. to help improve Mamas product offering to this corridor.
  • New Business Development: Actively managing the Mama Money business on both value and volume on this corridor. Achieve growth targets set for this corridor on a daily, weekly, monthly and annual basis.
  • Community Engagement: Develop and grow deep-rooted community-based relationships with associations, faith-based organisations, and communities who may send money home to the corridors Mama Money operates. Build relationships with key influencers within these communities, who will act as brand ambassadors for Mama Money Create brand awareness and customer loyalty within these communities through supporting community events through Mama Money outreaches, contributions towards these events etc.

About you:

• • You have proven sales experience within the remittance arena within South Africa or experience growing a retail distribution channel through electronic products such as data and airtime or similar
  • You resonate from the African community, are well respected, and have a good standing within the community.
  • You are highly target and sales driven.
  • You have outstanding communication, brainstorming, and collaboration skills with obsessive attention to detail
  • You have strong quantitative & analytical skills; able to use data to optimise day-to-day performance
  • You demonstrate a structured and methodical way of working, with the ability to cope with competing demands and effectively prioritise tasks.
  • You have excellent interpersonal, communication, leadership, and negotiation skills
  • You have a bias for action and can get things done

Why Mama? At Mama Money, were not just a company—were a movement. Everything we do is driven by one purpose: to make life better for our customers and the communities we serve. Our customers are our heartbeat, and they inspire every step we take. Were all about making it easy. No red tape, no hassle. Just simple, seamless experiences that put people first. Whether its through clear, down-to-earth communication or groundbreaking solutions that push the boundaries, were here to make things easier, faster, and better for you. We believe in giving it a go—and then giving it another go if we have to! Were a team of doers, dreamers, and innovators who arent afraid to break the mold. We take bold steps, experiment with fresh ideas, and never stop learning. We embrace challenges because we know they help us grow—both as a company and as individuals. At Mama Money, we own it—and we mean it. We take responsibility for our actions, our results, and how we show up every day. No passing the buck here. We approach every challenge with grit, passion, and determination, making sure our work reflects the care and respect we have for our customers, our team, and our mission. Heres the best part: Mama Money is a place that truly cares. We care about the trust our customers place in us. We care about our amazing team who bring their best every day. And we care about making an impact in the world, doing the right thing no matter what. We focus on what really matters—leaving behind the bureaucracy, ego, and noise that slow others down. When you join Mama Money, youre not just joining a company—youre joining a community. Were a passionate, down-to-earth crew that works hard and celebrates wins (big and small) along the way. We take our work seriously, but we dont forget to have fun while we do it. So, if youre ready to make a real difference, take on exciting challenges, and grow in a place where youre valued and supported, then Mama Money is the place for you. Lets make an impact—together. Mamas values: 1. Making it easier for our customers 2. Give it a go 3. Just own it NB: Applications only open to candidates in Cape Town, or candidates who are actively looking to relocate at their own expense.

Information :

• Company : Mama Money
• Position : Customer Sales Agent (Sotho speaking)
• Location : Cape Town, Western Cape
• Country : ZA