Customer Support Representative
To develop and maintain profitable ongoing customer relationships to generate income for the business. To actively promote and sell the company products in order to achieve or exceed budgeted order intake, revenue and gross margins.
Minimum RequirementsMinimum Grade 12 or Equivalent
Minimum 3 - 5 Post Trade Qualification as Earthmoving/Diesel Mechanic
Minimum 3-5 years Sales experience
Product and Market knowledge
Knowledge of machine applications and reasonable technical knowledge as well as GET and undercarriage
Duties and ResponsibilitiesMaintain and improve customer relations.
Increase parts and service sales.
Carry out machine inspections on customer machines (care inspections).
Maintain and sell Care-Track and service contracts.
Resolve customer queries.
Support the machine sales function.
Support the product in the field.
Achieve set targets.
Promote company image.
Information :
- Company : Babcock Recruitment
- Position : Customer Support Representative
- Location : Durban, KwaZulu-Natal
- Country : ZA
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Post Date : 2025-03-15 | Expired Date : 2025-04-14