Customer Value Proposition Manager

Job Description To formulate tactical strategy and associated delivery plans through managing the end-to-end core value propositions while ensuring operational implementation through the achievement of value propositions. This role will craft Operational strategies to grow and build Banking products through enabling horizontal alignment across sub-segments to provide sustainable long term returns and profitability. Are you someone who can:

• Formulate campaign strategy linked to the eBucks partner strategy and internal segment strategy. Associating delivery plans through managing the end-to-end core value propositions while ensuring operational implementation through the achievement of deriving value for the customer, FNB and the partner
• Ability to formulate innovative consumer centric marketing strategies for eBucks and the partner portfolio
• Strong understanding of branding and omnichannel marketing execution
• Craft strategies to grow and build Banking products through enabling horizontal alignment across sub-segments to provide sustainable long-term returns and profitability
• Integrate business information, and compare, analyses and reports to identify trends, discrepancies and inconsistencies for decision making purposes. Track performance of campaigns
• Set goals and optimize the use of the people, finances and technologies in order to realize those goals
• Manage people by executing management responsibilities and create an environment that encourages employee growth and performance excellence
• Draw up a budget aligned to tactical delivery plans, monitor effectiveness and report on variances
• Design and implement new or cutting-edge systems, solutions and processes and initiate innovations and changes aligned to business strategy
• Establish mutually beneficial relationships with stakeholders, that support thought leadership, innovative and integrated practice solutions
• Strong relationship management skills and ability to influence
• Develop strategic and tactical plans to drive revenue growth

You will be an ideal candidate if you:

• Minimum Qualification - Bachelor of Commerce, Honours degree preferably or related
• Experience - 8 to 10 years experience in a similar environment
• In depth understanding of business strategies, operational strategies, and tactical planning
• Expert knowledge of Excel and Powerpoint

You will have access to:

• Opportunities to network and collaborate
• Challenging Working
• Opportunities to innovate

We can be a match if you can:

• Comply with governance in terms of legislative and audit requirements
• Manage own development to increase own competencies
• Think innovatively
• Build partner relationships
• Create and manage customer centric campaigns linked to multiple objectives
• Manage multiple initiatives and projects simultaneuosly
• Manage a high pressurized and fast moving work environmentAttention to detail
• Re-engineer the development, education and automation of processes to assist in the transfer of knowledge
• Strategy implementation for FNB, customers and partners
• Drive resolution of monitoring the processes, and assist with reporting, stakeholder management, process enhancements and requirement grooming

Are you interested to take the step? We look forward to engaging with you further. Apply now! Are you interested to take the step? We look forward to engaging with you further. Apply now! #post #fnb #LI-ND1 Job Details Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 02/04/25 All appointments will be made in line with FirstRand Groups Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Information :

• Company : FirstRand
• Position : Customer Value Proposition Manager
• Location : Johannesburg, Gauteng
• Country : ZA