Data Management Centre Manager

Allan Gray Orbis Foundation | Johannesburg, Gauteng | ZA
Purpose of Role

Data Management Centre Manager strives for quality, accurate, complete and timely management of beneficiary and applicant data through our system of record, Athena, CRM Portal, Self-Service Portal and Zeus.

Objectives of Role Primary Functions
  • The role manages the data inputs and outputs for programme and selection campaigns
  • The role is a product owner of Athena and manages all system enhancements.
  • The DMC Manager, manages our Client Service Centre where we centralize communication for our Programme activities both inbound and outbound
  • Functional management of DMC team - monitors and manages Talent and budget for the unit, including Cross functional collaborations.
  • Product owner / application support - system enhancements and product ownership for data collection and management
  • Knowledge management - monitor and enhance sharepoint platform
  • Conduct data cleanse audits for Knowledge management team
  • Attends scrum meetings for system enhancements
  • Compile reports for input into the Board Report
  • Respond to requests for ad-hoc reports and/or standard reports
  • Implement and manages quality control checks for data capturing and data processing
  • Investigate and resolves queries relating to the selection and other related issues
  • Review the design workflow for tracking and capturing of statutory documentation
  • Designs and implements standard operating procedures for all data management processes.
  • Quality checks and reports on all memorandum of agreements collected from programme participants and guardians
  • Ensure all relevant data is captured for renewals and re-onboarding.
  • Follow up with custodians/Fellows that documentation has been received and that information will be provided on conditional renewals
Experience and Qualifications
  • Identification with the Foundations Vision, Mission and Ethos
  • Undergraduate degree relevant to the role.
  • At least five years experience in data management with at least three years leadership experience
Competencies
  • Analytical,
  • Attention to detail
  • Building partnerships/relationships
  • Controls quality & standards
  • Planning and organising
  • Stewardship
  • Results Orientation/Drive
  • Service Excellence
  • Leadership Ability
  • Deadline driven
  • Technology savvy

Information :

  • Company : Allan Gray Orbis Foundation
  • Position : Data Management Centre Manager
  • Location : Johannesburg, Gauteng
  • Country : ZA
Next Process

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Post Date : 2025-04-11 | Expired Date : 2025-05-11

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