DTS Technician

iMasFinance Co-operative (Ltd) | Centurion, Gauteng | ZA

Job Purpose:

To complete ISIS calls within the SLA. To maintain all iMas workstations according to best practice and ensuring that all IT equipment is in working order.

Job Outputs:

  • Trouble shooting and / or solution and / or completion of incidents within SLA.
  • Escalate incidents to third level support.
  • Management feedback and reporting upon request
  • Trouble shooting and / or solution and / or completion of incidents within SLA.
  • Escalate incidents to third level support.
  • Management feedback and reporting upon request.
  • Planning and roll out of a new site.
  • Hardware and Software Projects as business requirements and SLA.
  • Workstation set-up ,image set-up and maintenance.

Qualifications:

  • Grade 12
  • Certificate - A+; MCP
  • Certificate -ITIL knowledge; N+ Qualification; MCSE

Experience:

  • Minimum of 1-2 years applicable experience

Knowledge and Skills:

Knowledge: Understanding of all aspects relating to IT Infrastructure (LAN, WAN, Servers, Desktops, Security, Telecoms, Microsoft, UNIX); Working and current knowledge of Desktop Operating Systems and MS Shrinkwrap Application; Problem solving skills & Analytical skills; Technological acumen; Project Management Skills (Ability to work in Project Teams); Customer Relations.

Information :

  • Company : iMasFinance Co-operative (Ltd)
  • Position : DTS Technician
  • Location : Centurion, Gauteng
  • Country : ZA
Next Process

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Post Date : 2025-05-12 | Expired Date : 2025-06-11

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