Health care advisor administration support
Responsibilities
- Manage and assist large group clients with any questions regarding claims, applications, and policy details.
- Control the online communication line, responding to client messages promptly and directing them to the appropriate team member when necessary.
- Answer incoming calls, addressing client queries regarding claims, authorizations, and policy inquiries.
- Process medical authorizations, ensuring that clients medical procedures are approved in a timely manner.
- Assist with urgent claim or policy inquiries, ensuring clients receive immediate attention when needed.
- Keep accurate records of all calls, messages, and authorisations.
Requirements:
- Martic
- 12-month administration experience
- Fluent in English and Afrikaans
- Self motivated and responsible
- Has knowledge as a health care.
Job Type: Full-time
Pay: R10 000,00 - R15 000,00 per month
Education:
- High School (matric) (Required)
Experience:
- Administration: 1 year (Preferred)
Language:
- English (Required)
Work Location: In person
Information :
- Company : JDH Financial Solutions
- Position : Health care advisor administration support
- Location : Durbanville, Western Cape
- Country : ZA
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Post Date : 2025-03-10 | Expired Date : 2025-04-09