Live Account Executive

The live account executive is responsible for managing the day-to-day execution of retail advertising campaigns, with a particular focus on the development of product-and-price advertising collateral. The successful candidate will liaise closely with agency brand stakeholders and drive a positive, proactive and collaborative relationship with the client. Responsibilities Client relationship management Build and maintain strong client relationships Understand client advertising objectives and requirements Communicate effectively with clients, providing regular updates and addressing their needs Briefing and project management Gather detailed client briefs and, in collaboration with the Head of DTP, interrogate and translate them into actionable briefs for the DTP studio, production or finished art departments Manage project timelines to ensure deadlines are met and tasks are completed efficiently and to a high standard Review creative deliverables to ensure alignment with client expectations and brand guidelines Draft timely and effective job briefs and amendments to support the DTP team Monitor and follow up on all outstanding briefs and debriefs from clients Ensure all briefs are approved upfront, and that all internal and external checks and approvals are completed before the handover of the final artwork Communication and collaboration Collaborate with internal teams across departments, including creative, production, QA, DTP, traffic and finished art Provide timely project status updates to both clients and internal stakeholders Foster a positive, inclusive and collaborative work environment Participate in all relevant status meetings, team check-ins and handover sessions Schedule and arrange meetings with all relevant stakeholders, including the Head of DTP Ensure both you and your team are well-prepared for client meetings Act as a supporting point of contact for clients in the absence of other team members Attention to detail Ensure accuracy and consistency across all deliverables Maintain a strong focus on deadlines, specifications and client expectations Proofread and edit materials before sending to clients Problem-solving and adaptability Identify and resolve issues during campaign execution Escalate concerns that require senior intervention promptly Adapt quickly to shifting priorities and changing demands Additional responsibilities Maintain and update status reports, ensuring clarity on the progress of each campaign element Provide regular progress updates to clients and internal teams Keep accurate records of client communications, including meeting notes, emails, messages and calls Ensure all DTP work is accurate and delivered within deadlines Oversee the DTP process to ensure the final output aligns with the brief and is delivered on time Qualifications Diploma or degree in marketing, advertising or a related field Experience Two to three years experience in a similar client service role within advertising or a related industry Desired skills Proficiency in MS Office (Word, Excel, PowerPoint) Experience with Workbook and/or RMS (advantageous) Proactive work ethic and strong problem-solving ability Excellent time management, communication and interpersonal skills Strong organisational abilities and attention to detail Results-driven and client-focused mindset Commitment to delivering outstanding service Personal attributes Collaborative team player with a positive attitude Calm under pressure in fast-paced environments Creative, enthusiastic and innovative thinker Approachable, dependable, emotionally intelligent and compassionate Proactive, accountable and resilient Deadline-driven and solutions-oriented Meticulous with excellent attention to detail Ambitious and eager to grow within the agency Let me know if youd like this formatted for a specific platform or adapted for a particular tone (e.g. more corporate, more casual, etc.).

Information :

• Company : ninety9cents
• Position : Live Account Executive
• Location : Cape Town, Western Cape
• Country : ZA