Regional Sales and Service Manager

Job Description To ensure that Profit Maximisation targets are achieved and exceeded by focusing on sales, revenue growth, liability growth, asset growth and growth in the active base Driving market share growth and retaining / penetrating the existing customer base with a view to increasing profit growth in the segment

• Achievement of net profit growth for business
• Achieve revenue targets by either growing a portfolio of existing clients (optimising revenue opportunities) or by acquiring new clients
• Establish, align and manage target and budget goals whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency
• Deliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate solutions
• Manage existing clients and grow portfolio through making contact and generating leads
• Manage the growth of active customer Account Base to increase client base
• Maximise Business Portfolio cross sell opportunities and strengthen client relationships
• Track, control and influence sales and service activities with the specific aim to achieve previously determined sales and service regional team targets.
• Translate strategies into actionable goals and execute relevant projects / initiatives aligned to strategic objectives with specific performance measures and control systems to track progress
• Comply with governance in terms of legislative and audit requirements
• Track, control and influence sales and service activities with the specific aim to increase sales efficiencies of the team
• Provide business with ongoing research on market sales & service to optimise market penetration by providing recommendations and managing implementation in terms of best practice from a global perspective.
• Plan and execute campaigns successfully and on schedule. Set standards and benchmarks for measuring successful campaign execution
• Monitor costs / benefits per campaign/channel. Maintain operational accountability for all campaign execution
• Provide accurate and reliable sales and service statistics obtained from the Sales and Service members and compile Sales and Service reports and dashboards
• Manage own development to increase own competencies
• Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies

Job Details Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 29/04/25 All appointments will be made in line with FirstRand Groups Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Information :

• Company : FirstRand
• Position : Regional Sales and Service Manager
• Location : Johannesburg, Gauteng
• Country : ZA