Warehouse Assistant

Are you prepared to embark on an extraordinary journey with M-KOPA?

As a Warehouse Assistant at M-KOPA, youll support the daily operations of our warehouse. This role is a fantastic opportunity to gain hands-on experience in warehouse management and logistics. In this capacity, you will be expected to perform a variety of tasks.

You will set up M-KOPA PAYGO phones accurately and swiftly, following the provided script, and ensure that at least 300 phones are prepared for sale each day. Managing inventory is a critical part of your responsibilities, which includes maintaining detailed stock records, and tracking current stock levels, stock in transit, and total sales. Additionally, you will handle basic customer support, addressing questions and issues promptly and efficiently.

Monitoring customers devices using our systems is another key duty. Alongside this, you will be responsible for identifying and suggesting improvements to enhance the customer experience. You will be required to provide regular reports on your tasks, ensuring transparency and accountability in your work.

Maintaining cleanliness by keeping your workstation organized and adhering to general housekeeping standards is also crucial. Following safety compliance guidelines and using personal protective equipment appropriately is essential to ensure a safe working environment. Lastly, you will be responsible for the company assets in your custody, demonstrating reliability and trustworthiness.

Disclaimer: This position is part of the M-KOPA Project; however, please note that the entire employee lifecycle—including recruitment, onboarding, payroll, performance management, and other HR-related functions—will be managed exclusively by Spec Pack. M-KOPA will not handle any employment-related processes or responsibilities for individuals hired into this role.

At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.

Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com.

Recognized thrice by the Financial Times as one Africas fastest growing companies (2022, 2023 and 2024) and by TIME100 Most influential companies in the world 2023 and 2024 , weve served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa.

Important Notice M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.

M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.

M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees, ‘processing fees, ‘interview fees, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.

Information :

• Company : M-KOPA
• Position : Warehouse Assistant
• Location : Johannesburg, Gauteng
• Country : ZA