Toll and Helpdesk Technician at company name

Job Description:

Latest job information from company name for the position of Toll and Helpdesk Technician. If the Toll and Helpdesk Technician vacancy in Pretoria matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at company name for the position of Toll and Helpdesk Technician below matches your qualifications.

Qualifications, Skills and Required Competencies to meet the Job Outcomes: Grade 12 Diploma in Information Technology/Management MS Word/Excel Oracle background Database Experience Linux Experience Networking Experience Training on the toll system (Hardware and Software) Companys Contractual Obligations Companys Toll Collection System In House Induction Payment Card Industry DSS Valid Light Motor Vehicle Drivers License Excellent writing, documenting and communication Skills in English Excellent Computer Literacy Skills Interpersonal Relationship Skills Excellent problem solving and trouble shooting skills Experience on Redhat and Debian or similar SQL Experience or Qualification Previous Toll system experience advantageous San and Server hardware knowledge and experience Self-driven and motivated A and N Qualification or experience Network Skills Patience Show initiative The daily physical demands are those required are those encountered in a typical office with IT administration and Support environment, as well as in the open at Toll Plazas and must be able to move in confined spaces when at plazas Essential Duties & Responsibilities: Maintain PCI compliancy Linux System with Oracle support, maintenance and monitoring Working closely with the TCH Technicians to resolve issues at plazas and lanes. Fault finding, trouble shooting and recovery of Linux based systems Fault finding, trouble shooting and replacing faulty network equipment. Collection and loading of raw data from remote sites when required Adherence to service levels and turnaround time Investigate user or toll system problems, reporting needs, system problems, and other user or company needs, resolve, provide support and assistance, analyse, and propose solutions pertaining to toll systems. Logging, monitoring, solutions and closing of reported system problems Liaison and resolving of system problems with overseas supplier. Liaison and resolving of network problems with the network support contractor Database and system consistency and performance monitoring. Document problems and solutions for future reference Maintain communication infrastructure to remote sites Maintain confidentiality with regard to information being stored, processed, or accessed System support for remote locations. Perform daily, weekly and monthly checks on system performance. Perform preventative maintenance. Maintain and control data centre. Submission of Monthly reports. Maintain neat and tidy workspace, and storeroom Maintain, control and support of all toll system inventory (Software and Hardware) assets and updated assets and inventory lists. Ensure compliance with Bakwena rollup schedules and requirements. Ensure uptime for all related servers and workstations. Will work shifts, which includes weekends and public holidays. Will be the main point of contact of the IT Helpdesk and will be required to log calls on the IT Helpdesk environment. Provide support for end users. This job specification outlines the main duties of the role and is not an exhaustive list. By applying, you consent to the Company processing your personal information in line with PoPI, which may include reference, credit, and background checks. Please note that only shortlisted candidates will be contacted, and a medical assessment may be required in terms of OHS legislation. The Company is committed to workplace transformation and upholding its Employment Equity objectives. We strongly encourage applications from individuals with disabilities as well as candidates from designated groups . Kindly note should you not be contacted within 2 weeks of your application, kindly consider your application as unsuccessful.

Job Info:

• Company: company name
• Position: Toll and Helpdesk Technician
• Work Location: Pretoria
• Country: ZA

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Toll and Helpdesk Technician at the office Pretoria above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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