Shop Manager (Floor) at The Talent Room

Job Description:

Latest job information from The Talent Room for the position of Shop Manager (Floor). If the Shop Manager (Floor) vacancy in Pretoria matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at The Talent Room for the position of Shop Manager (Floor) below matches your qualifications.

• Manage all aspects of daily shop operations in line with  systems and brand standards.
• Ensure all products and service offerings meet quality, presentation, and consistency expectations.
• Oversee cash handling, stock control, and daily reporting.
• Maintain a clean, safe, and efficient environment for both staff and customers.

• Recruit, train, and lead a motivated and positive team.
• Schedule and manage staff shifts to ensure optimal coverage and performance.
• Foster a culture of teamwork, respect, and accountability.
• Conduct regular performance feedback and support staff development.

• Ensure every customer receives friendly, professional, and personalized service.
• Handle customer feedback and resolve issues swiftly and positively.
• Lead by example on the shop floor — greeting, serving, and connecting with customers daily.

• Build relationships with local businesses, schools, and community groups.
• Organize small events, promotions, and activations to keep the shop exciting and relevant.
• Identify local marketing opportunities and collaborate with Head Office on initiatives.

• Monitor sales performance, costs, and profitability.
• Implement systems and procedures to improve efficiency and consistency.
• Report weekly to the Franchise Owner / Area Manager on performance and progress.

• 3+ years in a supervisory or management role within hospitality, retail, or food service
• Proven ability to manage staff, stock, and financial controls
• Experience with event planning or community marketing (advantageous)
• Matric (Grade 12) required; tertiary qualification in Business, Hospitality, or Management preferred

Job Info:

• Company: The Talent Room
• Position: Shop Manager (Floor)
• Work Location: Pretoria
• Country: ZA

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Shop Manager (Floor) at the office Pretoria above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.