Job Description:
Latest job information from Hospitality Hire for the position of Hotel Manager - Graaff-Reinet. If the Hotel Manager - Graaff-Reinet vacancy in South Africa matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Hospitality Hire for the position of Hotel Manager - Graaff-Reinet below matches your qualifications.
Hospitality Hire is partnering with The Drostdy Hotel in Graaff Reinet, proudly managed by Valor Hospitality Partners, to recruit an exceptional Hotel Manager for this iconic luxury boutique property.About The Drostdy HotelSituated in the heart of Graaff Reinet, The Drostdy Hotel is a celebrated historic landmark that blends Karoo heritage with refined boutique luxury. The hotel is known for its elegant design, exceptional service, and authentic South African hospitality.About Valor Hospitality PartnersValor Hospitality Partners is a global hospitality management company recognised for reimagining and elevating guest experiences across luxury hotels worldwide. Their culture is built on passion, integrity, teamwork and exceptional service delivery. These values are deeply embedded in the hotels daily operation.This is an outstanding opportunity for a senior hospitality professional to lead a respected luxury property under a globally recognised management group.Location: Graaff Reinet, Eastern CapeEligibility: Candidates must be legally eligible to work in South Africa.Role Overview: Hotel ManagerThe Hotel Manager will oversee the hotels full operational function, ensuring that The Drostdys reputation for boutique luxury, personalised guest service and operational excellence is upheld at all times. This role suits a hands on leader with strong operational oversight, excellent guest service standards and the ability to drive financial performance.Key ResponsibilitiesLeadership and Operations- Provide daily leadership across all hotel departments- Guide and support Heads of Department to achieve service and business objectives- Maintain luxury service standards and ensure SOPs are consistently applied- Anticipate operational challenges and implement proactive solutions- Serve as Acting General Manager when requiredGuest Experience and Quality- Ensure warm, personalised and high touch guest experiences- Engage with guests, VIPs and returning clientele- Respond to guest feedback and lead service recovery- Continuously improve guest satisfaction and service qualityFinancial Management- Collaborate with Finance on budgeting, forecasting and reporting- Monitor departmental performance and implement corrective actions- Maximise room revenue, yield and upselling opportunities- Implement effective cost control measuresHuman Resources and Leadership- Lead, coach and mentor all Heads of Department- Conduct performance reviews and succession planning- Build a culture of teamwork, accountability and excellence- Ensure compliance with labour legislation and staff well beingCompliance and Risk- Ensure compliance with OHSA, HACCP, food safety and hospitality legislation- Maintain safety files, licences and audit readinessFacilities and Maintenance- Oversee preventative maintenance and property upkeep- Ensure guest areas meet boutique luxury standards of presentation and safety- Support refurbishments, upgrades and capital projectsQualifications and Experience- Degree or diploma in Hospitality Management preferred- Seven to ten years hospitality experience with at least three years in a senior management role as a Hotel or Deputy Hotel Manager. - Strong background in boutique hotels, luxury properties or high end hospitality environments- Excellent leadership, communication and interpersonal skills- Experience with Opera, Micros or similar PMS or POS systems- Ability to work flexible hours including weekends and public holidaysWhat You Can Expect- Competitive salary package with company contribution to provident fund and accommodation- Opportunity to work under Valor Hospitality Partners, a globally recognised hospitality management group- Beautiful and historic working environment in Graaff ReinetIf you do not receive a response within two weeks of the closing date, kindly consider your application unsuccessful.
Job Info:
- Company: Hospitality Hire
- Position: Hotel Manager - Graaff-Reinet
- Work Location: South Africa
- Country: ZA
How to Submit an Application:
After reading and understanding the criteria and minimum qualification requirements explained in the job information Hotel Manager - Graaff-Reinet at the office South Africa above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
Next Page ยป