Junior Client Success Executive

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the DataOrbis with the position of Junior Client Success Executive - DataOrbis which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Junior Client Success Executive - DataOrbis below matches your qualifications. Good Luck: D

Chirp Insights helps leading retailers and brands better understand consumers in their market. Our all-in-one research platform enables businesses to survey highly specific target groups and gather consumer opinions in hours rather than weeks. Through targeted surveys, online tasks, and in-store feedback, Chirp provides actionable insights from actual consumers.

As a dynamic and fast-growing business, we leverage technology and data to connect businesses with valuable consumer feedback, empowering them to make informed decisions. We are looking for a proactive and detail-oriented Junior Client Success Executive to join our team and support our clients, internal teams, and senior leadership.

Role Overview

As a Junior Client Success Executive, you will play a critical role in ensuring a seamless experience for our clients and users. You will be the first point of contact for client queries, manage operational processes, and support internal teams with reporting, presentations, and administrative functions. This role is ideal for someone with strong organizational skills, excellent communication abilities, and a customer-centric approach.

Key Responsibilities

• Provide first-line support to Chirp app users ("Chirpers") and escalate technical issues to the appropriate internal resources.
• Act as the first point of contact for client queries, ensuring prompt and effective issue resolution.
• Manage and process weekly cashouts efficiently and accurately.
• Oversee the Monday.com Leads board to ensure all client interactions and opportunities are well-documented and tracked.
• Maintain clear and professional communication with clients to support their ongoing needs.
• Assist in the preparation of client-facing and internal presentations.
• Support reporting and forecasting activities, ensuring data accuracy and timely submission.
• Provide general administrative support to the Managing Director (excluding personal tasks).

Requirements

• A diploma or degree in Business, Marketing, Communications, or a related field is advantageous.
• 1+ years of experience in a client-facing, administrative, or operational support role.
• Strong problem-solving skills and the ability to escalate issues effectively.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and Monday.com (preferred but not required).
• Highly organized with strong attention to detail.
• Ability to multitask and thrive in a fast-paced environment.
• A proactive mindset with a willingness to learn and take initiative.

Why Join Us?

• Be part of an innovative and growing company in the insights and data industry.
• Gain valuable experience in client success and operations.
• Work in a collaborative and supportive environment.
• Opportunity for career growth and development.

Information :

• Company : DataOrbis
• Position : Junior Client Success Executive
• Location : Western Cape
• Country : ZA

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Junior Client Success Executive job info - DataOrbis Western Cape above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Junior Client Success Executive job info - DataOrbis Western Cape in 2025-03-10 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.