Outbound Collections Agent

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Nimble Credit Solutions with the position of Outbound Collections Agent - Nimble Credit Solutions which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Outbound Collections Agent - Nimble Credit Solutions below matches your qualifications. Good Luck: D

Reporting to: Team Manager

Job Purpose: To negotiate with arrears account customers to maximise debt recovery and profitability

Location: Durban Central, Durban

KEY PERFORMANCE AREAS

COLLECTIONS MANAGEMENT

• Ensure that allocated collection target/s are achieved
• Ensure that allocated productivity target/s are achieved
• Use effective communication and negotiation to ensure successful commitments to pay (Promises to Pay)
• Follow-up daily on progress of the PTPs and the respective statuses to optimise collections
• Ensure full understanding of product/s working on

QUALITY MANAGEMENT

• Understands, interprets and applies laws, rules, regulations, policies and/or procedures to collections process
• Adhere to / utilize the collections call script/s
• Ensure that all debtors information held on record is up to date and accurate Ensure that the accounts are properly maintained at all time on the collections system
• Deals with people and/or debtors in a manner which shows empathy, tact, and professionalism

Requirements

• A minimum of 6 months working experience within an outbound debt collections environment / outbound sales environment / outbound customer service environment - with proven evidence of past performance
• Criminal clear
• Strong communication skills
• Computer literate
• Understanding / working knowledge of a collections system is advantageous

Skills

• Target driven
• High level of integrity
• Strong work ethic
• Self-motivated
• Able to work under pressure
• Reliable
• Time management
• Able to work in a team

Remuneration Structure

• Basic Salary PLUS Uncapped Commission
• Funeral Cover (at the full cost of the employer)
• Life Cover (at the full cost of the employer)
• Disability Cover (at the full cost of the employer)
• Medical Cover (at the full cost of the employer, after successful completion of probation period)

Working Hours:

You will be required to work a maximum of 45 hours per week.

Monday to Friday: You will be required to work a maximum of 9 hours per day (in the week that you do not work a Saturday) and a maximum of 8 hours per day (in the week that you are working a Saturday) shifted between the times of 07:00 and 20:30 as agreed by management.

Saturdays: You will be required to work a maximum of 6 hours per day on a maximum of 2 Saturdays per month shifted between the times of 08:00 and 14:00 as agreed by management.

This appointment will be made in line with the Nimble Group Employment Equity Plan.

Information :

• Company : Nimble Credit Solutions
• Position : Outbound Collections Agent
• Location : Durban, KwaZulu-Natal
• Country : ZA

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Outbound Collections Agent job info - Nimble Credit Solutions Durban, KwaZulu-Natal above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Outbound Collections Agent job info - Nimble Credit Solutions Durban, KwaZulu-Natal in 2025-04-02 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.