(986) Business Operations Officer - Regional Settlement Services - NPSD
Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the South African Reserve Bank with the position of (986) Business Operations Officer - Regional Settlement Services - NPSD - South African Reserve Bank which was opened this.
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Brief description
The main purpose of this position is to ensure the provisioning of effective and efficient payment and settlement services.
Detailed description
The successful candidate will be responsible for the following key performance areas:
- Provide support to participants as well as clearing and settlement operators through various mediums or communication channels.
- Log, monitor, escalate and resolve calls on the call logging system according to agreed service level standards.
- Compile operational and performance reports (internal and external) as well as customer support engagements reports.
- Analyse data and insights from systems to improve the effectiveness and efficiency of payment and settlement services.
- Monitor the system and its interlinked ancillary systems to ensure that all settlements take place within agreed standards, and escalate when necessary.
- Conduct system testing and monitor market testing according to a system test framework, and test the cases developed by the system tester.
- Participate in projects by executing assigned tasks arising from changes to regulations, business and technology.
- Contribute towards and review business and functional requirements, and test cases.
- Execute billing, reconcile financial accounts and ensure that costs are recovered.
- Assist with on-the-job training for staff members at the South African Reserve Bank (SARB).
- Conduct participant training.
- Contribute towards the induction programme for new employees.
- Compile evidence or sample information for internal and external auditors, and contribute to the Principles for Financial Market Infrastructures (PFMI) assessments.
- Identify and report on the operational risks of the unit.
- Prepare and execute resilience tests in line with business continuity management.
- Compile and update the operational and system manuals, procedures and processes.
- Execute the activities set out by the stakeholder management framework, at the appropriate level, to support operations.
- Coordinate and execute the onboarding and termination of participants (banks and non-banks) on the real-time gross settlement (RTGS) system.
- Capture, verify and update master data changes on the RTGS system.
- Execute and/or monitor the internal and external operational system changes.
Information :
- Company : South African Reserve Bank
- Position : (986) Business Operations Officer - Regional Settlement Services - NPSD
- Location : South Africa
- Country : ZA
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the (986) Business Operations Officer - Regional Settlement Services - NPSD job info - South African Reserve Bank South Africa above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies (986) Business Operations Officer - Regional Settlement Services - NPSD job info - South African Reserve Bank South Africa in 2025-04-11 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.
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Post Date : 2025-04-11 | Expired Date : 2025-05-11