Administrator: Dealer Warranty - Nissan Renault Tygervalley
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Job DescriptionNissan Renault Tygervalley currently holds a vacancy for an Administrator: Dealer Warranty.
The purpose of the role is to provide prompt and quality service to customers relating to the service, repair, and maintenance of vehicles, acting as an interface between the technical team and the customer to ensure cost-effective repairs and quality service is delivered to customers.
The successful candidate will have to prepare, review, and submit warranty claims to the manufacturer in line with standard operating procedures and OEM requirements.
Position OverviewApplicants are welcome to apply internally directly to the below link by no later than 16/04/2025.
https://motus.erecruit.co/candidateapp/Jobs/Browse.aspx
Should your application be short-listed, you will be contacted for an interview and/ or a psychometric assessment. Should you not be contacted within 2 weeks after the vacancy closing date, please consider your application unsuccessful.
Specific Role ResponsibilitiesSpecifications for these positions will be discussed if a candidate is invited for an interview.
The responsibilities of an Administrator: Dealer Warranty include the following tasks but not limited:
- Costing of Job cards with the use of labour operation codes
- Effective and Efficient management of work-in-progress
- Preparing technical reports
- Loading Maintenance claims on the OEM maintenance system/platform
- Using the VOSP system
- Costing of Warranty Job cards according to Labour Operation codes
- Loading of all warranty claims on UCHP and Kuzer system.
- Control over warranty claim store—weekly inspection for sign-off by Foreman and Service Manager.
- Responsible for preparation and liaison at warranty audits
- Warranty parts disposal with RSM
- Warranty claims, payment follow up
Minimum requirement:
- Senior Certificate (Grade 12)
- A minimum of 2-3 years in the automotive service industry. Prior experience in a technical role or as a service advisor and/or Warranty Clerk would be ideal.
- Basic technical understanding and background are essential.
- Direct experience as a Warranty/Costing Clerk will be an advantage.
- Knowledge of UCHP, Automate, VOSP, and Planner Service.
- Relevant OEM experience is highly desired.
- Valid, unendorsed drivers license and the ability to competently and legitimately drive.
- Computer literate
- Knowledge of dealership policies and procedures is essential.
- Knowledge ofthe competitive motor industry.
- Knowledge of relevant operating systems would be an advantage.
- Multilingual with languages generally spoken across the area and customer base is necessary.
- A general understanding of mechanical/technical terms is essential.
- Basic knowledge of accounting practices is highly desired.
Minimum skills requirement:
- Communication skills in English (read, write & speak) and other primary languages spoken in the area.
- Interpersonal ability; working with people, relating to others.
- Listening
- Customer orientation
- Planning and organizing; monitoring performance and output against expectations/ targets/ deadlines.
- Administration
- Initiative and problem-solving abilities
- Persuading and Influencing
- Delivering results
- Financial literacy: able to understand relevant financial concepts and do relevant calculations.
- Coping with pressure and setbacks; able to work productively in a highly pressurized environment.
Personal Attributes:
- Highly self-motivated, energetic, and able to maintain a positive outlook.
- Diplomatic
- Self-confident
- Determined and resilient
- Ethical
- A curious, quick learner:
- Need to acquire thorough knowledge of the vehicles they are handling - not just technical specs; but also, information about the manufacturers warranty, dealership services, OEM updates, etc.
- Eager to participate in ongoing training opportunities made available by the organization and OEM for development purposes and/or to stay abreast of product or system changes.
- Calm; able to keep emotions under control.
- An adapter; someone who can adapt their interpersonal style to suit different people or situations.
- A team player
- Reliable
- Results driven and customer orientated
Information :
- Company : Motus Corporation
- Position : Administrator: Dealer Warranty - Nissan Renault Tygervalley
- Location : Bellville, Western Cape
- Country : ZA
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Administrator: Dealer Warranty - Nissan Renault Tygervalley job info - Motus Corporation Bellville, Western Cape above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Administrator: Dealer Warranty - Nissan Renault Tygervalley job info - Motus Corporation Bellville, Western Cape in 2025-04-11 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.
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Post Date : 2025-04-11 | Expired Date : 2025-05-11