Call Centre Agent

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Sanlam with the position of Call Centre Agent - Sanlam which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Call Centre Agent - Sanlam below matches your qualifications. Good Luck: D

What will you do? Santam Travel Insurance has a position available for a Call Centre Agent who will be based in (Illovo). What will make you successful in this role? The successful candidate will be required to market and / or sell short term insurance products to clients as well as intermediaries. Key Responsibilities:

• Interact with clients (telephonically or on a face to face level)
• Operate in an Inbound call centre environment
• Maintain excellent product knowledge
• Provide correct, factual information relative to products and benefits in accordance with the requirements laid out by the Financial Advisory and Intermediary Services Act (FAIS ACT).
• Be responsible for the administration and processing of documents including but not limited to policies, endorsements, quotations and other supporting documentation
• Resolution of verbal and written queries
• Ensure a high level of customer service including but not limited to excellent phone etiquette, effective written and verbal communication.
• Ad hoc support to management and the sales team as and when required

Qualifications & Experience

• Minimum Matric or suitable equivalent
• FAIS Accreditation and RE1 (if they have been in the financial industry)
• 3 years experience in the Call centre environment

Skills

• Computer literate in MS Office Excel, Word and Outlook
• Good interpersonal skills
• Good written and telephonic skills
• Good command of English language
• Service orientated
• Attention to detail
• Work well under pressure
Outbound experience advantageous

Knowledge

• Client Service Orientation
• Problem Solving
• Decision Making
• Resilience
• Handling Information
• Gathering Information
• Oral Communication

Information :

• Company : Sanlam
• Position : Call Centre Agent
• Location : Sandton, Gauteng
• Country : ZA

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Call Centre Agent job info - Sanlam Sandton, Gauteng above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Call Centre Agent job info - Sanlam Sandton, Gauteng in 2025-04-16 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.