Call Centre Agent

Job Summary:

We are looking for energetic and goal-driven Call Centre Sales Agents to join our team. The role involves making outbound/inbound calls to sell products and services, handle customer inquiries, and provide excellent customer service. If you have strong communication skills and a passion for sales, wed love to hear from you!

Key Responsibilities:

  • Make outbound calls to sell products and services.
  • Understand customer needs and recommend suitable solutions.
  • Meet or exceed daily, weekly, and monthly sales targets.
  • Handle customer inquiries, objections, and complaints professionally.
  • Maintain accurate records of calls, sales, and customer details.
  • Follow company scripts, policies, and compliance guidelines.
  • Build strong relationships with customers to encourage repeat business.

Requirements:

  • Proven experience in sales (call centre experience required).
  • Strong communication and persuasion skills.
  • Ability to work in a target-driven environment.
  • Basic computer literacy and experience with CRM software is a plus.
  • Resilience, motivation, and a positive attitude.

Salary & Benefits:

  • Basic salary +Uncapped commission, Daily cash incentives.

Email - Recrutiment@icallgroup.com

WhatsApp - 0631538097

Job Type: Full-time

Work Location: In person


Information :

  • Company : International Call Group
  • Position : Call Centre Agent
  • Location : Mount Edgecombe, KwaZulu-Natal
  • Country : ZA

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Post Date : 2025-03-10 | Expired Date : 2025-04-09