Ecommerce Coordinator

Company Introduction

In 1996, Hisense officially entered the South African market with product lines covering televisions, refrigerators, mobile phones, washing machines, air conditioners, and other products. Its sales channels covered over 5,100 stores within South Africa and radiated to more than 10 surrounding countries in Southern Africa, such as Namibia, Zambia, Mozambique, and Zimbabwe.

From 2012 to the present, Hisenses product sales in the South African market have been increasing year by year. As of 2019, Hisenses refrigerators had a sales volume share of 29% and ranked first in the South African market, with sales revenue also at 26% and ranking first. Hisenses televisions had a sales volume share of 26% and ranked first in the South African market, with sales revenue at 24% and ranking second.

Ecommerce Coordinator

Job description

• Accountable for maximizing order intake, sales, and price realization at the assigned account, to reach sales targets and take a proactive approach to increasing sales.
• Manage and optimize order management processes, including order fulfilment, shipping, and returns.
• Working with the marketing team to implement online sales strategies, promotions, and campaigns.
• Enhancing the online shopping experience by optimizing website navigation, search functionality, and checkout processes.
• Ensure continuity of the relationship with the accounts and operates at multiple levels in the accounts organizations, but also facilitates the executive level interfaces between company and the accounts.
• Overseeing the maintenance and updates of the eCommerce platform to ensure it runs smoothly and efficiently.
• Help desk support for channels
• Collaborate as needed with other departments involved in the partner and customer management process, i.e., Finance, Marketing, IT and Operations. Work collaboratively with the team to build and maintain solid, trusted partner.
• Data analysis, explore the correlation of the marketing data and sales data, and understand the market trend.
• Weekly and monthly reports update
• Other duties as assigned.

Requirements

• Bachelors Degree in Business Administration, Marketing, Information Technology, Supply Chain Management, or a related field.
• eCommerce Experience 2-5 years of experience in eCommerce operations, online retail, or a similar field.
• Experience in consumer electronics or a related industry can be beneficial.
• Familiarity with eCommerce platforms (such as Shopify, Magento, WooCommerce, etc.)
• Proficiency in eCommerce platforms and tools.
• Understanding of web analytics tools (e.g., Google Analytics).
• Basic knowledge of HTML/CSS for managing online content.

Job Type: Full-time

Work Location: In person

Information :

• Company : Hisense SA
• Position : Ecommerce Coordinator
• Location : Bedfordview, Gauteng
• Country : ZA