Export Coordinator

The Export Coordinator is responsible for the end to end coordination of export shipment effectively and efficiently and will report directly to the Export operations manager.

Duties

• Control shipments from instruction to delivery and return of export documentation
• Coordinate cross border export shipments
• Liaise with internal parties and third party service providers
• Track and trace scheduled shipments and troubleshoot errors
• Resolve customer enquiries by providing assistance to clients
• Handle and escalate queries when necessary
• Maintain all administrative functions and requirements pertaining to exports
• Ensure billing information is completed and communicated to the finance department
• Ensure that service levels are met at all times
• Represent the company in a professional manner at all times
• Execute and maintain document control in line with procedures.
• Load Planning and billing
• Compile quotations for clients
• Provide non-conformance feedback

• Grade 12 (Essential)
• Additional courses completed in export disciplines will be advantageous
• Supplier chain qualification (advantageous)
• Minimum 2-3 years experience within an export environment (Essential)
• Knowledge of exports, warehousing, billing and quotes
• Exceptional written and verbal communication skills
• Be methodical with attention to detail
• Organizational skills with the ability to manage numerous priorities at once
• Basic computer skills and excellent phone disposition

• Ability to foster and maintain relationships
• Positive and service-oriented attitude
• Willingness to work independently or as part of a team
• Good Communication Skills
• Self-motivated

Information :

• Company : RTT
• Position : Export Coordinator
• Location : Cape Town, Western Cape
• Country : ZA