New Business Consultant

Job Description To provide the customers with excellent service by ensuring that they are served promptly, understanding their needs, processing their requests. Apply appropriate sales processes within unit to achieve sales targets. Converting leads to sales by opening active accounts to achieve annual targets. Welcome to FNB Commercial Sales and Service Cape Town, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Nows the time to imagine your potential in a team where experts come together and ignite effective change. Key Responsibilities:

• Develop and maintain an in-depth understanding of compliance and regulatory requirements for commercial customers.
• A comprehensive knowledge of all systems currently used in FNB Commercial.
• Manage multiple projects simultaneously, ensuring all deadlines are met.
• Train and support new frontline teams, ensuring they are well-equipped to succeed.
• Provide guidance and assistance to frontline sales teams, solving complex issues as they arise.
• Communicate effectively with team members, clients, and stakeholders.

Key Skills and Competencies:

• Compliance and Regulatory Knowledge: In-depth understanding of compliance and regulatory requirements for commercial customers.
• Systems Proficiency: Thorough knowledge of all systems currently used in FNB Commercial.
• Project Management: Ability to handle multiple projects simultaneously and meet deadlines.
• Training and Development: Capability to train and support new frontline teams.
• Problem-Solving: Strong ability to solve complex issues and provide guidance to frontline sales teams.
• Communication Skills: Excellent verbal and written communication skills.

The ideal Candidate must have:

• A minimum of 3 years of experience in a similar role within the financial services industry, preferably with a focus on commercial customers.
• Extensive experience with the systems and tools used in FNB Commercial.
• Proven track record of managing multiple projects simultaneously and meeting tight deadlines.
• Demonstrated ability to train and mentor new team members effectively.
• Strong analytical skills and the ability to provide innovative solutions to complex issues.
• Exceptional communication skills, both written and verbal, with the ability to convey information clearly and concisely.

Job Description To support the Client Portfolio Executive by managing and administering a portfolio of clients including the application of an approval and ongoing quality risk management of the clients credit facilities. Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our team in FNB Commercial Sales and Service Inland (Bethlehem), you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Nows the time to imagine your potential in a team where experts come together and ignite effective change. The Ideal candidate must have the following exposure:

• Deliver exceptional service through educating the client, offering an appropriate solution and ensuring the relationship is maintained.
• Continuously monitor actual process turnaround times and quality standards and resolve issues speedily to enhance effective client service delivery.
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SMEs, project managers and senior staff members.
• Maintain expert knowledge on relevant legislative amendments, industry best practices and business internal compliance procedures and requirements.
• Accurately administer, plan for and complete activities within area of work in an efficient, effective and timeous manner.
• Ensure compliance is adopted in terms of systems and procedures as laid out by business.
• Develop materials and documentation including minimum standards, templates, guidelines, FAQs and processes.
• Ensure analysis is conducted to identify business performance improvements and reengineering initiatives.
• Improve business decisions by providing accurate and reliable business intelligence (information) together with analysing trends and data.
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Create own development plan and review plan with team leader or manager.
• Understand which competencies and skills are required to be mastered to ensure personal development and performance.

You will be an ideal candidate if you:

• Have obtained 2-3 years in an Analyst role in the Commercial Banking environment
• FAIS Accredited qualification (NQF level 6, 7 etc.)
• Exposure to Credit Applications in Agric/Commercial space environment.
• RE qualification not a must have
• Credit Management exposure a must
• Have experience of dealing with high level customer queries
• Sales exposure a must
• Are not an unrehabilitated insolvent

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

We can be a match if you are:

• Adaptable and curious
• Sales driven
• Thrive in a collaborative environment
• Client-centric

Apply now if you are interested in taking the next step. We look forward to engaging with you! Job Details Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 20/03/25 All appointments will be made in line with FirstRand Groups Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Information :

• Company : FirstRand
• Position : New Business Consultant
• Location : Cape Town, Western Cape
• Country : ZA