Product consultant (Cape Town)

Guided by its purpose to provide products for patients to alleviate pain and suffering and improve their quality of life. NBIs vision is to be the leading African manufacturer and supplier of quality therapeutic proteins and diagnostic products.

National Bioproducts Institute NPC has a vacancy for the role of Product Consultant. The successful incumbent will be required to:

• To increase and/or maintain sales in the designated territory.
• To ensure good representation of NBI to customers and be the face of the company to the customers in the territory.
• To build and maintain relationships with customers in the territory on behalf of NBI

• Paramedical qualification/degree in life sciences
• 2 years in pharmaceutical/medical sales as a representative.

Sales

• Develops sales plan for the designated area to achieve sales targets
• Complies a monthly sales reports by the monitoring of sales and customer analysis. Takes action on any exceptions for areas under the control of the Product Consultant. Collate information from PCs and insert relevant information into the sales report.
• Follow up on sales achieved with the sales manager prior to month end in order to identify customers who have not placed orders
• Attends congresses as part of the promotions plan for NBI
• Compiles quarterly report on activities for presentation at the quarterly marketing meeting.
• Compiles report on activities when requested for input into the Marketing Department report to the NBI Board.
• Provides customer training and education in collaboration with the Information Centre.
• Identifies, co-ordinates and organises CME opportunities for the Information centre
• Identifies new sales and promotional opportunities to increase sales/awareness of NBI.

Maintain and enhance customer relations

• Develops quarterly customer call plan quarterly for designated area
• Records customer visits using CRM system
• Receives customer queries and responds to them in conjunction with the Information Centre
• Follows up on product or patient related queries and complaints from the Information Centre
• Organises NBIs attendance at congresses by booking the congresses and attending to all the necessary details.
• Responds to customer needs and routes the information to the relevant departments.

Product and Market Knowledge

• Keeps abreast of trends i.t.o. competitor activities, pricing, therapeutic trends, new products and diseases, by reading the latest literature, attending congress, lectures etc.
• Provides feedback from doctors, nurses & patients i.t.o. product design and suitability

Provide executive support to Head of Business Development

• Respond to Ad Hoc Requests from the Head of Business Development;
• Provide all requested information, documents and data by the agreed deadline.

Information :

• Company : NBISA Recruitment
• Position : Product consultant (Cape Town)
• Location : Pinetown, KwaZulu-Natal
• Country : ZA