Rehabilitation Coordinator

Location: Remote work

Employment Type: Full-Time , Permanent Position

Start Date: ASAP

About Us: At Resilient Health Portal (RHP), we are dedicated to transforming healthcare in South Africa through innovative solutions that improve patient outcomes. Our Rehabilitation Coordination offering aims to enhance access to essential health resources and streamline patient care, ensuring individuals can reintegrate into their daily lives with confidence.

Position Overview:We are seeking a passionate and skilled Rehabilitation Coordinator to join our dynamic team. In this pivotal role, you will be responsible for guiding patients through their rehabilitation journey, ensuring they receive appropriate care and support. Your expertise will help bridge the gap between patients and a multidisciplinary network of Allied Service Providers, ultimately enhancing the quality of life of patients.

Salary: TBC

Key Responsibilities:

• Serve as the primary point of contact for patients, GPs, and Allied Service Providers (ASPs) throughout the rehabilitation process.
• Conduct virtual interviews with patients to develop individualised Rehabilitation Care Plans (RCPs) tailored to each patients needs.
• Facilitate seamless referrals to RHPs network of ASPs, ensuring timely and appropriate care.
• Monitor and track patient progress using our Rehab Management Platform (RMP), documenting all activities and outcomes.
• Engage with a multidisciplinary team to coordinate and optimize patient treatment plans.
• Provide in-app support and resources to patients to encourage self-management of their conditions.
• Collaborate with community resources and maintain an up-to-date library of accessible services for patients.

Qualifications and key skills/attributes:

• Degree in Physiotherapy or Occupational Therapy
• Minimum of 3 years working experience
• Previous experience in rehabilitation coordination or case management would be preferential
• Previous experience working in a multi-disciplinary environment is preferential.
• Excellent communication and interpersonal skills.
• Fluent in English and proficient in a second South African Language (Xhosa/Zulu/Afrikaans will be preferential)
• Strong organizational skills and attention to detail.
• Ability to work collaboratively in a multidisciplinary environment.
• Computer literate
• Office Suite, with exceptional excel skills.
• Google drive and all associated functions
• Familiarity with digital health platforms and data analysis is a plus.
• Critical thinking and problem-solving skills.
• Be able to follow directions but also work independently without micro-management.
• Be able to formulate and follow through on a plan of action but be flexible/adaptable if the situation requires the plan to change.
• Eager to learn.
• Diligent.
• Persistent.
• Consistent.
• Patient.
• Calm under pressure.
• A confident, skilful and adult communicator with all external and internal stakeholders

Why Join Us?

• Be part of a transformative initiative aimed at improving healthcare access and outcomes.
• Work in a supportive and collaborative environment.
• Opportunities for professional development and continuous learning.

Note:

Should your application be successful, please be prepared to submit the following documentation:

• Certified copy of ID document
• Certified copy of appropriate degree or highest qualification
• List of contactable references

Please email your CV to: demi.dreyer@resilienthealthportal.com

Job Type: Full-time

License/Certification:

• degree in Physiotherapy or Occupational Therapy (Required)

Information :

• Company : Resilient Health Portal
• Position : Rehabilitation Coordinator
• Location : Cape Town, Western Cape
• Country : ZA