Talent Onboarding Partner

What being part of the Sigma Family means for you: Talent Onboarding Partner Sigma Connected are looking for a Talent Onboarding Partner to lead a high-performing onboarding team and play a central role in shaping the first impression of life at Sigma Connected. As the Talent Onboarding Partner, youl be responsible for driving the delivery of a seamless, engaging, and compliant onboarding experience across all geographies. If youre someone who thrives on innovation, loves building people-first processes, and brings a proactive, curious mindset - youll feel right at home here.

Who are the Sigma Family?

At Sigma, we stand out and have now been acknowledged 2 years in a row by the Sunday Times as one of the Best Places to Work - voted by our people.

Our core mission is to #ImproveEverythingAlways, with a strong focus on our people. Thats why we are seeking exceptional individuals to join us and represent our clients, delivering top-tier customer service across various industries.

Career development and opportunities to apply for internal promotions following your probationary period. Monthly, Quarterly and Annual awards with marvellous prizes.

• ️ Resources such as the Employee Assistance Program (EAP) and Mental Health First Aiders to support you when life might not be going quite as you expected.

Receive a tree in the Sigma Forest when you pass probation. This will allow you to review how your tree is reducing your carbon footprint. Medical Insurance - Covers doctor visits, optometrist appointments and dental assistance, funeral cover, Group Life Cover, which are all Free from the Sigma Family to you. Transportation Benefits - Accommodate making your travelling journey to work easier with the amazing shuttle services that we offer our employees. Join communities and collaborate with your colleagues on our internal Social Media platform. The opportunity to be a part of an equal, diverse and inclusive workplace - all amazing people are welcome in the Sigma Family. A bit more about the Opportunity...: What Your Day-to-Day will Look Like: You will be an ambassador for Sigma Connected, live and breathe our values every day and encourage others to do the same. You are responsible for the effective leadership, management & development of the Onboarding team. You will ensure that the Onboarding teams SLAs & KPIs are always achieved and processes are adhered to, by introducing and maintaining effective checking and governance processes. You will set clear expectations for individual and team performance, and provide coaching, support, and accountability to ensure high-quality delivery. You will lead regular check-ins and performance reviews with the Onboarding team to drive alignment, recognise achievements, and address performance gaps early. You will track key onboarding metrics to assess team productivity, quality, and compliance, using data to inform resourcing decisions and flag risks proactively. You will work closely with internal & external stakeholders to ensure that we create buzz and excitement for all new starters, through an exceptional Onboarding experience. You will develop new Onboarding initiatives, so we are always improving in what we do. You will pilot, test, and embed changes to onboarding workflows, technology, or communications to improve speed, consistency, and candidate engagement. What amazing People will bring to the role: What Amazing People Will Bring to the Role: Youll bring a strong understanding of end-to-end onboarding and talent processes, ideally gained within a People or Talent Specialist role in a dynamic, fast-paced environment like the BPO sector. Youll have hands-on experience with applicant tracking systems (ATS) and people systems, and feel confident navigating the back end to ensure data accuracy and process efficiency.

Youre someone who thrives in a role where structure, continuous improvement, and people experience intersect. Youre highly organised, data-literate, and skilled at interpreting trends to inform decisions, spot risks, and drive better outcomes. You set clear expectations, coach others to succeed, and are not afraid to hold the line when needed.

Youre passionate about creating exceptional first experiences for new joiners, and you understand how to balance legal compliance, especially around UK right to work requirements, with warmth, excitement, and excellence. Intermediate to advanced Excel skills and confidence in tools like Canva mean youre equipped to visualise data and communicate updates clearly.

Above all, you bring a curious mind, a collaborative spirit, and a deep belief in leading by example. Youre someone who lives our values, champions team culture, and constantly looks for ways to do things better, for the business and the people who join it.

Requirements:

• You have 3 years experience within a People or Talent Specialist level role (BPO sector preferred).
• You have 3 years experience working with an applicant tracking system (ATS) or People System (highly advantageous).
• You have experience of working in the ‘back end of a people system (highly advantageous).
• You have a thorough understanding of Talent & Onboarding processes, with a proven track record of delivery.
• You have a strong understanding of legal/ government requirements relating to UK colleagues onboarding e.g., right to work checks, documents required etc.
• Your skill level within all Microsoft applications (especially Excel), is at an intermediate to advanced level, and I am comfortable with applications such as Canva.
• You can analyse data and develop reports and updates clearly outlining the findings.

Simple and Straight Forward Recruitment.

We dont see the value in making candidates jump through hoops. Once we receive your application via ICIMS, if you meet all relevant criteria as stipulated on the advert, well proceed with further shortlisting & start your application process.

If you like the sound of being part of the Sigma Family then dont wait and get applying!

Information :

• Company : Sigma Connected Group
• Position : Talent Onboarding Partner
• Location : Cape Town, Western Cape 7800
• Country : ZA