Workshop Manager

A vacancy exists for the above position:

Duties

· Lead and manage the workshop on a day to day basis

· Visit customers and assist technicians in fault findings and provide technical assistance

· Management of staff and stock (including stock take)

· Maintain and develop both supplier and customer relationships

· Health and Safety

· Manage customer engagements, ensuring that processes are implemented and maintained so as to achieve the highest possible customer satisfaction

· Deliver maximum Gross Profit for the workshop by maximizing the number of hours and spares sold

· Allocate and control the issue of work to Technicians, so as to maximize productivity

· Ensure the accurate completion of all relevant documentation for all repairs

· Prepare all weekly and monthly reports detailing efficiency and productivity of workshop

· Conduct process evaluations and introduce improvements

· Book in tools for repairs, prepare quotes and invoice out finished jobs on Syspro platform

· Follow up on all quotations and purchase orders

· Ensure procedures are in place and properly followed in respect of loan tools

· Maximize spare parts availability whilst minimizing stock levels

· Safeguard workshop assets, including spares, workshop tools and customer tools

Skills

· Knowledge of the Syspro System and or a similar ERP system

· Microsoft Office literate (Specifically Excel).

· Must be a good verbal communicator with relevant key points

· Must have ability to construct relevant structured reports

· Self-confident while remaining composed under pressure

· Expressive and passionate to a committed task/project

· Be able to be an effective listener to extract specifics in problems and solutions

· Ability to work as part of a team and to contribute accordingly

· Production process or automation experience.

· Experience in the managing of specific contracts and projects including the installation of the specific equipment sold as well as operator training.

· Knowledge of the Occupation Health & Safety Act.

· Strong planning skills

· Ability to prioritise tasks/workload

· Strong Administrative Skills

Job Type: Full-time

Application Question(s):

• Have you completed a trade test?

Education:

• Certificate (Required)

Experience:

• managerial: 5 years (Required)
• technical products and/or mechanical exposure: 3 years (Required)
• ability to read and interpret schematic diagrams: 3 years (Required)
• attention to detail : 3 years (Preferred)
• technically competent with ability to train : 3 years (Preferred)

License/Certification:

• Drivers Licence (Required)
• Forklift Licence (Preferred)

Work Location: In person

Application Deadline: 2025/05/30

Information :

• Company : Bidvest Afcom (Cape Town)
• Position : Workshop Manager
• Location : Cape Town, Western Cape
• Country : ZA