SysOp Team Lead at Pronel Personnel

Job Description:

Latest job information from Pronel Personnel for the position of SysOp Team Lead. If the SysOp Team Lead vacancy in Johannesburg matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Pronel Personnel for the position of SysOp Team Lead below matches your qualifications.

We are seeking a highly skilled SysOps Team Lead to design, build and operate a modern Remote Monitoring and Management (RMM) platform that enables efficient, automated and secure IT operations. This is a strategic and hands-on leadership role responsible for driving automation, enhancing monitoring capabilities, optimizing toolsets, and leading a technical team to deliver high-quality service.

Key ResponsibilitiesAutomation & Tooling

• Design and implement automation workflows using PowerShell, Python, Ansible or RMM platforms.

• Create and maintain Python scripts to streamline operational tasks.

• Optimize and manage toolsets such as N-able, Acronis, Intune, Microsoft MDE, BitDefender, Qualys, Meraki.

• Ensure automation and process optimization form the core of service delivery.

Monitoring & Patching

• Drive proactive monitoring and implement self-healing systems.

• Configure and manage AutoPilot deployments and patching processes.

• Use analytics and reporting to identify trends and improvement opportunities.

Reporting & Insights

• Build dashboards and reports using Power BI and internal tools.

• Present insights, performance trends, risks and improvements to management.

Team Leadership

• Lead, mentor and develop the SysOps team to meet performance and SLA targets.

• Conduct regular team meetings, 1:1 sessions and support professional growth.

• Provide escalation support for SysOps-related issues.

• Promote a culture of innovation, accountability and continuous improvement.

• Ensure adherence to ITIL service management principles.

Collaboration & Strategic Initiatives

• Work with other support teams to understand technology requirements.

• Manage SysOps-related initiatives and ensure timely, on-budget delivery.

• Encourage documentation and knowledge sharing.

• Stay current with industry trends and recommend improvements.

Skills & Competencies

• Strong passion for automation and problem-solving.

• Advanced scripting in Python and PowerShell.

• Proficiency with Power BI reporting and data visualisation.

• Excellent communication, organisational and leadership skills.

• Ability to manage multiple priorities in a fast-paced environment.

• Strong technical proficiency across monitoring, toolsets and IT support systems.

Experience

• Proven experience designing automation workflows.

• Hands-on scripting for automation (Python, PowerShell).

• Experience managing and optimizing RMM toolsets.

• Strong background in monitoring, alerting and self-healing systems.

• Experience leading technical teams.

• Skilled in patching, AutoPilot deployments and hybrid environment management.

• Practical understanding of ITIL principles.

• Experience working in a Managed Services (MSP) environment is advantageous.

Qualifications

Required:

• Microsoft Certified: Azure Administrator Associate (AZ-104)

• Microsoft Certified: Endpoint Administrator (MD-102)

• Power BI Data Analyst Associate

• PowerShell Scripting Certification (Microsoft/Pluralsight endorsed)

• Cloud Certification: CompTIA Cloud+ OR Azure/AWS Architecture

Advantageous:

• Bachelor’s degree in IT or related field

• ITIL V4 Foundation

• Microsoft SC-200 / Security+

• Ansible Automation certifications

• Microsoft SC-300

• N-Able Advanced Reporting & Automation

Job Info:

• Company: Pronel Personnel
• Position: SysOp Team Lead
• Work Location: Johannesburg
• Country: ZA

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information SysOp Team Lead at the office Johannesburg above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.