Technical Support and Sales Specialist - Vodacom Nelson Mandela Square

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Cellular Citi Group with the position of Technical Support and Sales Specialist - Vodacom Nelson Mandela Square - Cellular Citi Group which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Technical Support and Sales Specialist - Vodacom Nelson Mandela Square - Cellular Citi Group below matches your qualifications. Good Luck: D

Vodacoms No 1 Dealer in KZN has expanded its operations to Gauteng. Following its success of 9 Retail Vodacom Stores in KZN established in 1996, we have taken over the flagship Nelson Mandela Square branch in Sandton City. Gautengs iconic shopping destination is a prime lifestyle destination for locals and tourists alike with immense focus on the customer experience at this exclusive shopping center.

We are looking for an experienced, energetic, mature and vibrant Technical Support and Sales Specialist to match the world class standard clientele of Vodacom Shop Nelson Mandela Square.

As part of our Group strategy and playing a vital role in a premium store, customer centricity is woven into our culture and in exchange we offer real career growth opportunities in a space where awesome work is rewarded.

Isnt it time to do something you love? Work with a purpose and take on a challenge like never before.When you join our team you can make an incredible difference to your customers and your co-workers. Were looking for boldness, enthsm and a lot of passion.

You are a problem solver and can easily connect with customers. You exceed customer expectations by continuously learning about our products and becoming the go to expert on how to get the most out of our products. You are not only there to assist to fix technical issues, but also provide an incredible customer experience. You effortlessly engage, explaining step by step solutions with patience and tailored to each individual customer.

If this sounds like you, you could be our next Technical Support consultant.

The core focus areas of a Technical Support consultant is to ensure a customers device is set up and walks out working, trouble shooting mobile devices and routers, device switch and transfer, provide training to customers on their mobile devices, laptops, routers and wearables.

QUALIFICATIONS REQUIRED:

· Matric or Equivalent

· A+ Qualified (MCS experience ) and N+

· Minimum 2 years professional technical troubleshooting expertise or proven technical ability.

· High end Mobile Retail experience especially iOS, Smartphone, Tablet, PC and Mac experience

· Tech Savvy

· Passion for customer service and ownership of the customer experience

· Able to effectively tailor conversation to differing customers

· Be a team player where expertise is shared and feedback is welcomed

· Able to research and grasp technical information across multiple devices and operating systems

· Min 2 years experience in front line customer facing service

· Min 2 years in IT environment within hardware and system support

· Min 2 year mobile device support in apps/data transfer /software upgrades /email set up/diagnostics on mobile systems and failures with repair solutions/Social media installations

· Microsoft packages install and basic trouble shooting on lap tops

· Implementation of Anti virus software on devices

· Passion for Technology

· Cellular sales experience

· Vodacom M2, C3D, VPP and Skyline system experience will be advantageous

Trouble shoot laptops and set up with software

Book in repairs and assess out of box failures.

Customer Care - log and resolve all customer care issues

Able to sell device accessories

Insurance sales after successful probation

Fibre and LTE sales after successful probation

Trading hours for:

Nelson Mandela Square:

Monday to Thursday: Shift 1: 8:45am to 17:30pm Shift 2: 10:30am to 19:30pm

Friday to Saturday: Shift 1: 8:45am to 17:30pm Shift 2: 11am to 20:15pm

Sundays & Public holidays: 8:45am to 18:15pm No shifts

Basic plus best commission structure (salary negotiable based on experience)

Ensure that you upload your recent, detailed updated CV with 1 page motivation of why you are the best person for this opportunity.

Job Type: Full-time

Pay: R7 500,00 per month

Application Question(s):

• Do you have A+ and N+ qualification
• Are you able to reliably commute to Sandton daily?
• Are you able to work shifts up to 8:15pm daily?

Education:

• Certificate (Preferred)

Experience:

• Vodacom systems (M2, C3D and VCP): 2 years (Preferred)
• Retail face to face customer care: 2 years (Preferred)
• Technical troubleshooting: 2 years (Required)
• Mobile device support: 2 years (Required)

Information :

• Company : Cellular Citi Group
• Position : Technical Support and Sales Specialist - Vodacom Nelson Mandela Square
• Location : Sandton, Gauteng
• Country : ZA

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Technical Support and Sales Specialist - Vodacom Nelson Mandela Square job info - Cellular Citi Group Sandton, Gauteng above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Technical Support and Sales Specialist - Vodacom Nelson Mandela Square job info - Cellular Citi Group Sandton, Gauteng in 2025-01-09 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.