Branch Manager

VACANCY: BRACH MANAGER

Job Title: Branch Manager

Department: Operations

Location: Leondale, Kwa-Mhlanga & Standerton

Job Purpose: Lead the attainment of company strategic objectives at branch level by delivering financial results, superior customer experience and engaged staff to achieve sustainable business growth.

Qualifications:

· Diploma in Business Management or any similar qualification

· Valid Drivers Licence with PDP

Experience Required:

At least three years experience dealing with the following:

• Staff management, implement corporate culture and maintains a high level of employee morale to minimize turnover and maximize customer service satisfaction.
• Develops a quality service to obtain the companys growth objectives.
• Responsible for ensuring deposit growth to obtain the companys deposit growth objectives by promoting the companys products and services. Monitors and make decisions on accounts.
• Communicates and implements new ideas and marketing strategies within branch market area to improve sales, marketing, and staff development.
• Develops individual and commercial business through expansion, retention, and development strategies.
• Previous IR (Industrial Relations) experience and good knowledge of IR Procedures
• Excellent communication skills (both written and verbal)
• Computer literate (MS Office)
• Ensures branch compliance with audit and regulatory procedures

· Experience as a manager in a service-related industry

· Experience as a manager in funeral insurance/burial industry or related.

Technical and Behavioural competencies required:

· Process Management

· Financial Results

· People Management

· Customer Experience

· Stakeholder Management

· Governance, Safety, Compliance

Job Type: Permanent

Application Question(s):

• Do you live within the vicinity of the areas mentioned on the advert?

Education:

• Diploma (Preferred)

Experience:

• Client Services Management: 5 years (Required)

Work Location: In person

Application Deadline: 2025/06/10

Information :

• Company : Tshipi Noto Funeral Home
• Position : Branch Manager
• Location : Springs, Gauteng
• Country : ZA