Dutch and English Speaking Customer Service Agent
We are looking for a proactive and reliable remote Customer Service Representative to join our team in South Africa, who is fluent in Dutch and English to join our remote support team. In this role, you will be responsible for handling customer inquiries via phone, email, and chat, resolving issues efficiently, and providing an excellent customer experience. Responsibilities:
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- Respond to customer inquiries in a timely and professional manner.
- Troubleshoot and resolve product or service issues.
- Accurately document interactions and follow up when needed.
- Collaborate with internal teams to ensure customer satisfaction.
- Fluency in both Dutch and English (spoken and written).
- Strong communication and problem-solving skills.
- Previous customer service experience preferred.
- Ability to work independently and manage time effectively.
- Please prepare a short video recording (about 1 minute) in both English and Dutch, introducing yourself and explaining why you believe you are a good fit for this role as this will be requested during your initial interview.
Information :
- Company : 1840 & Company
- Position : Dutch and English Speaking Customer Service Agent
- Location : Remote in Johannesburg, Gauteng
- Country : ZA
Attention - In the recruitment process, legitimate companies never withdraw fees from candidates. If there are companies that attract interview fees, tests, ticket reservations, etc. it is better to avoid it because there are indications of fraud. If you see something suspicious please contact us: support@jobkos.com
Post Date : 2025-05-12 | Expired Date : 2025-06-11